Technical Writer

**WHO ARE WE?**
Casa Systems, Inc. (Nasdaq: CASA) is a leading edge 5G telecommunications and global network provider, with our head office in Boston, USA. We pride ourselves in providing customer-focused solutions in core, edge convergence and world-leading access device technology.
- Our mission is to deliver ultra-fast and secure broadband solutions that offer reliability and security. We harness our passion for innovation to drive technological solutions that allow service providers to do amazing things that improve the way we live._

We are seeking to hire a driven **Technical Writer **to be involved in delivering solutions that keep families, communities and the world connected.

Based in **Sydney or Melbourne**, the purpose of the role is to develop technical documents exclusively for our products and services, with responsibilities (but are not limited to) as outlined below.

**WHAT WILL BE YOUR FOCUS?**
- Working with internal and external stakeholders in gathering information to create and edit user manuals, installation guides, quick start guides and data sheets.
- Creating and maintaining online help systems and knowledge bases and ensuring documentations is accurate, clear, and current.
- Creating diagrams, screenshots, and other graphics to supplement the technical documentation.
- Creating training materials for end users and internal teams, including videos.

**WHAT ARE WE LOOKING FOR?**
- Tertiary qualification in Technical Writing, or a related field.
- Relevant experience in technical writing, with a proven track record of creating high-quality technical documentation.
- Strong copy writing, editing, and proofreading skills, with excellent attention to detail.
- Experience with technical documentation tools including Microsoft Office and Adobe InDesign.
- Familiarity with HTML, XML and CSS and the ability to create online help systems.
- Strong ability to understand and explain technical concepts in a clear and concise manner, or the desire and capacity to learn and upskill as needed.
- Knowledge of industry-specific terminology and concepts, such as programming languages, the software development life cycle and IT infrastructure.

**WHY WORK AT CASA?**
***

Casa Systems, Inc. offers a great work environment, professional development, and challenging careers. We understand that “flexibility” is a highly personal concept and offer a tailored approach based on your role, preference, and circumstances.
- Inclusive and collaborative working environment.
- High level of work flexibility.
- Convenient, free undercover parking.
- Access to Casa University online technical and non-technical training.
- Social activities, e.g., teambuilding events, soccer, tennis, table tennis.
- Wellbeing and diversity focused initiatives.
- Various perks including company sponsored insurance, opportunities for variable incentives, and much more.

We believe in the value of a vibrant, diverse and inclusive workforce where our team members feel valued, respected and empowered to help innovate and create strong connections with our customers.

**_ This is an exciting opportunity for both a seasoned professional with a wealth of knowledge and experience under their belt, or a recent graduate with a solid foundation and a powerful desire to grow into the role._**

LI-SG1

**Required Skills**:
Required Experience