Customer Experience Coach

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

We are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...

Job DescriptionAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key ResponsibilitiesReporting to the Customer Engagement Centre Team Leader, you will:Demonstrate a superior customer service capability...

Job Summary:We are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key Responsibilities:•...

Join our Customer Engagement Centre as a Customer Engagement Associate and be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey in line with Metricon Homes' mission and values.As a key member of our team, you will report to the Senior Customer Engagement...

About The RoleAs a key member of our team, you will play a vital role in delivering exceptional customer service and driving sales growth. With your excellent leadership skills and passion for beauty, you will be responsible for supporting the Store Manager in coaching and leading the team to achieve outstanding results.Key Responsibilities:Support the Store...

At Probe CX, we're passionate about delivering exceptional customer experiences. We're seeking a skilled Team Lead to join our Inbound Customer Care team, working closely with our clients to drive success.The Team Lead will be responsible for managing a team of customer care agents, ensuring they meet contractual KPIs and providing coaching and support to...

Unlock a rewarding career as a Customer Experience Strategist at Darebin City CouncilLocated in Melbourne's northern suburbs, we are proud to serve one of the most diverse communities in Victoria. As a key member of our transformation team, you will play a vital role in shaping our customer experience strategy and driving a culture that puts the customer at...

About the RoleThis is a vital opportunity to join EML as a Customer Care Manager, shaping our client experience and driving business-wide excellence.Key ResponsibilitiesLead the design and delivery of EML VIC's Client Service Plan, aligning with WorkSafe Victoria's requirements.Develop strategies to support key performance and remuneration measures, ensuring...

We are seeking an experienced Customer Experience Strategist to lead our transformation efforts and drive a customer-centric culture across the organisation.The ideal candidate will have a thorough understanding of customer experience techniques, methodologies, and tools, including development and implementation.Key responsibilities include coordinating and...

About the RoleWe're seeking a talented Retail Leader in Training to join our Lorna Jane team. This role offers the opportunity to develop valuable leadership skills and gain hands-on experience in retail operations.Key ResponsibilitiesSupport the Store Leader in executing strategies to drive sales and achieve key performance indicators.Lead by example in...

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to provide ongoing support to individuals during their return-to-work journey. We foster a culture that allows for continual investment in our employees, ensuring a long-term career at EML.The OpportunityAs part of our diverse team, you will make a positive...

Your ImpactWe are seeking a skilled Customer Experience Specialist to deliver exceptional customer service and drive business growth.About the RoleTake ownership of delivering a positive customer experience, exceeding expectations.Utilize multiple systems to find tailored solutions for our customers.Prioritize first call resolution and seek positive customer...

About the RoleWe are seeking an experienced Customer Experience Manager to lead our customer service team in delivering exceptional experiences. With over 18 years of market presence and international expansion plans, this is a fantastic opportunity to step into a leadership role within a rapidly growing business.Key ResponsibilitiesLead a high-performing...

About the RoleXero is a leading cloud-based accounting software company that helps small businesses and their advisors grow and thrive. As a Customer Experience People Lead, you will be responsible for leading a team of Customer Experience Specialists and Seniors who are passionate about providing exceptional support to Xero users.As a key member of the...

Role OverviewA permanent, full-time role as a Customer Experience Manager has become available at Scentre Group, our 42 Westfield destinations across Australia and New Zealand.Key ResponsibilitiesLead, coach and develop teams to deliver amazing customer experiences daily in Valet Parking and the Suite services.Ensure customer service levels are maintained at...

About Darebin City CouncilLocated in Melbourne's northern suburbs, Darebin City Council is a vibrant and diverse community with a strong commitment to social inclusion, sustainability, and service excellence.We are passionate about creating a workplace that values diversity, equity, and inclusion. Our team is dedicated to advancing community life and making...

Your ImpactAs a Customer Experience Specialist at Carlton & United Breweries, you will play a pivotal role in delivering exceptional customer experiences that exceed expectations.Key Responsibilities:Take ownership of customer interactions to provide tailored solutions.Work across multiple systems to resolve customer queries efficiently.Strive for first call...