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Client Relationship Manager
2 weeks ago
We have an exciting opportunity for a Client Liaison Officer. This role involves building and maintaining strong relationships with our clients, providing exceptional customer service and ensuring their needs are met.
Key Responsibilities:- Develop effective client engagement strategies to drive business growth and retention.
- Communicate clearly and concisely with clients, responding to their inquiries in a timely manner.
- Maintain accurate records of client interactions, including meetings, calls, and emails.
- Identify and escalate any issues or concerns that may impact client satisfaction.
- Strong communication and interpersonal skills, with the ability to build rapport with clients at all levels.
- Proven experience in client-facing roles, with a track record of delivering excellent customer service.
- Ability to work independently and as part of a team, with a focus on collaboration and problem-solving.
- Highly organized and efficient, with excellent time management skills.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
