
Client Relationship Specialist
6 days ago
The Account Manager will be responsible for fostering key relationships with stakeholders to contribute towards business growth.
You will identify, establish and maintain mutually beneficial partnerships within the local community to increase clients accessing our services. You will also support these clients by ensuring there are ongoing employment and work experience opportunities fed through by your local and national employer partners.
About This Role- Promote our programs and services to attract new clients and partners
- Build and maintain relationships with referral partners and stakeholders
- Support clients through the entry process
- Undertake reverse marketing, cold calling, and employer engagement to create job opportunities
- Negotiate work experience placements and transitions to employment
- Influence pre-employment support strategies to meet employer needs
- Educate stakeholders on disability confidence
- Promote the benefits of employment to clients
- Represent us at marketing and networking events
- Analyse labour market trends
You are passionate, driven to succeed and thrive on client services, building relationships both internally and externally to ensure the success of obtaining an ongoing pipeline of new clients, but also job placements for our clients.
You will also be able to clearly articulate and demonstrate:
- Demonstrated experience in achieving and exceeding business targets and KPIs
- Local labour market knowledge
- Thrive in a fast-paced and challenging environment
- Networking and relationship management skills
- Emotional intelligence and interpersonal skills
- Your ability to prioritise and self-manage competing priorities
- An ability to influence decision makers
- Ability to advocate on behalf of our clients
- Proactive approach to achieving sales targets and working to compliance standards
- Strong communication skills and able to deal with a diverse range of people
- Ambitious, passionate and results driven
- Driver's license (essential)
- Criminal record check (essential or willing to obtain)
- Working with children's check (essential or willing to obtain)
- NDIS Workers screening clearance (essential or willing to obtain)
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