Strategic Change Lead

12 hours ago

Sydney, New South Wales, Australia beBeeLeader Full time $130,000 - $150,000
Lead Strategic Change

Suncorp is seeking a seasoned Change Manager to lead the development and delivery of strategic change practices across its customer service division.

This pivotal role will enable successful project execution, elevate change maturity, and safeguard customer experience and business outcomes. The ideal candidate will possess advanced change management capabilities, with experience applying methodologies in large-scale customer-facing environments.

  • Key Responsibilities:
  • Design and deliver robust change strategies that support successful project and program outcomes
  • Develop and lead strategic and operational communications aligned to our North Star
  • Drive continuous improvement through stakeholder education and evolution of change maturity
  • Support delivery excellence and embed best-in-class ways of working across teams
  • Elevate a customer-obsessed culture across the team, supporting talent development and succession planning

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