Customer Resolution Specialist

Opportunity OverviewIn this exciting opportunity, you will utilize your negotiation and resolution skills for case management and resolving complex customer issues referred to you by customer care agents.A key aspect of this role is to liaise with other departments and business stakeholders, while keeping the customer informed until a mutually agreed...

Job Title: Customer Experience Resolution Specialist About the Role:This role is a key member of our service team, handling inbound and outbound calls, managing customer feedback, and conducting thorough investigations into complaints.The ability to prioritise and resolve issues directly impacts our customer experience.Respond to customer inquiries with...

Explore a career that drives positive impact and contributes to a brighter future. At Zurich Insurance Group, we're committed to empowering wellbeing and making a real difference in the lives of our customers, people, and communities.We're seeking a skilled Senior Claims Advisor to join our team, who will be responsible for managing claims from start to...

About the RoleWe are seeking a highly skilled and experienced Technical Field Service Specialist to join our team in Hobart. In this role, you will be responsible for conducting preventive maintenance, upgrades, and repairs at customer sites.As part of our team, you will manage the customer relationship in Hobart and provide support both in person and via...

Customer Service Team LeaderWe are seeking a Customer Service Team Leader to manage our dynamic customer service team. In this role, you'll ensure that our team resolves customer inquiries, issues, and complaints with a focus on customer satisfaction.Key Responsibilities:Lead and manage the customer service team, ensuring high-quality service through...

We are seeking a skilled Insurance Customer Service Specialist to join our team at Shannons, a leading insurance provider for motoring enthusiasts. About the RoleAs an Insurance Customer Service Specialist, you will play a critical role in providing exceptional customer service and ensuring that our customers receive the right level of insurance protection...

About the RoleWe are seeking an exceptional Regional Customer Engagement Specialist to join our team in Hobart. As a key member of our local community, you will play a pivotal role in bringing Medibank products and services to your local customers.As a Customer Engagement Specialist, you will be responsible for delivering outstanding service to our customers...

About UsAt the Bank of Queensland, we foster a workspace that values and leverages difference. As an Employer of Choice for Gender Equality, we strive to create new possibilities and foster inclusivity.We are excited to grow our Hobart team and offer the right candidate an exciting career in banking. This role is ideal for a passionate and high-performing...

About KineticWe are a dynamic organization dedicated to delivering exceptional customer experiences.Our mission is to build lasting relationships with our customers, fostering trust and loyalty through responsive and empathetic service.Job Title: Customer Experience AdvocateSalary Range:$55,000 - $65,000 per annum, based on location and experience.Key...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Paint Specialist. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional service to customers.Estimated Salary: AU$65,000 - AU$75,000 per annum, depending on...

At Medibank, we're committed to making a real difference in the health and wellbeing of Australians.We're seeking a highly skilled Customer Engagement Specialist to join our team in Hobart. This is an exciting opportunity to work in a dynamic environment where you'll have the freedom to shape your own experience and make a lasting impact on our customers'...

Job Overview">We are seeking a highly skilled and motivated Field Officer Specialist to join our team at Max Solutions in Hobart, Tasmania.">About the Role">The successful candidate will be responsible for supporting our customers through Work for the Dole activities, fostering strong relationships, and working collaboratively with various stakeholders.">Key...

About the RoleWe are seeking a Dementia Support Specialist to join our team at HammondCare in Hobart. As a key member of our team, you will provide on-the-ground support and implement relationship-based support strategies to enhance the lives of individuals living with dementia.Key ResponsibilitiesWork collaboratively with peers to develop the skills and...

About the RoleWe are seeking an experienced Customer Relationship Specialist to join our Hobart team.The ideal candidate will have a passion for customer service and be driven to deliver an outstanding experience for our customers.This is an exciting opportunity to grow your career in banking and work with a supportive and fun team at the Bank of...

At Kinetic, we are seeking a highly skilled Customer Experience Team Manager to lead our dynamic customer service team in Tasmania. This is a full-time role that offers a competitive salary and the opportunity to make a real difference in delivering exceptional customer service.Key Responsibilities:Lead and manage the customer service team, ensuring...

About the RoleA highly rewarding opportunity has arisen for a Dementia Specialist Care Professional to join HammondCare's dedicated team in Hobart. As a key member of our team, you will play a crucial role in providing on-ground support and facilitating the implementation of relationship-based care strategies.Job Description:Collaborate with colleagues...

Job DescriptionWe are seeking a highly skilled and experienced Senior Workplace Relations Specialist to join our team at the Department of Justice TAS.About UsThe Department of Justice TAS is a diverse and inclusive workplace that understands the importance of flexible working arrangements. We encourage applications from Indigenous Australians, people living...

Job DescriptionWe are seeking an experienced Customer Experience Team Lead to join our team in Tasmania.Key Responsibilities:Lead and manage the customer service team, ensuring high-quality service through effective resolution of customer inquiries and feedback.Handle inbound and outbound customer service calls, ensuring detailed documentation of...

About Us">Company OverviewThe Bank of Queensland (BOQ) Group is a unique entity with a purpose to provide an alternative to Australian financial services. Our family of brands includes BOQ, ME Bank, Virgin Money Australia, and BOQ Specialist, each catering to a specific customer audience.We aim to create social capital through banking by building trust with...

About the RoleA key opportunity has arisen for a passionate Dementia professional to join HammondCare's Dementia Support Australia (DSA) team in Hobart Office.The Dementia Care Specialist will facilitate on-ground support, implementing relationship-based support strategies, modelling and coaching with clients, carers and care staff.Work collaboratively with...