Customer Resolution Specialist

Opportunity OverviewIn this exciting opportunity, you will utilize your negotiation and resolution skills for case management and resolving complex customer issues referred to you by customer care agents.A key aspect of this role is to liaise with other departments and business stakeholders, while keeping the customer informed until a mutually agreed...

The OpportunityIn this exciting opportunity, you will utilize your developed negotiation and resolution skills to manage complex customer cases and resolve issues referred by customer care agents. A key aspect of this role is to collaborate with other departments and stakeholders, ensuring timely and effective communication with customers. Your ability to...

About the RoleWe are seeking a Customer Experience Resolution Specialist to join our dedicated team at Kinetic.This role requires a customer-focused individual who can effectively handle inbound and outbound calls, manage customer feedback, and conduct thorough investigations into complaints.Key Responsibilities:Customer Inquiries: Respond to customer...

About the RoleWe are seeking a skilled Crime Resolution Specialist to join our team at the Department of Justice. As an Investigation Officer, you will play a crucial role in assisting the Ombudsman in the fulfillment of their responsibilities under the Energy Ombudsman Act 1998 and other relevant legislation.Key ResponsibilitiesManage and respond to...

About Zurich Insurance Group We're on a journey towards a brighter future, and we invite you to join us! A great opportunity exists for a Claims Resolution Specialist in Workers Compensation at our organisation. As a Senior Claims Advisor, you will be responsible for managing claims from start to resolution, ensuring compliance with regulatory requirements,...

The Department of Justice is seeking an experienced Investigation and Assessment Officer to join our team in a challenging and rewarding role. This position involves assisting the Health Complaints Commissioner in fulfilling their responsibilities under the Health Complaints Act 1995.We are offering a competitive salary package of approximately $85,000 per...

Customer Service Specialist RoleWe're seeking a skilled Customer Service Specialist to join our dedicated team at Kinetic. As a key member of our service team, you'll handle inbound and outbound calls, manage customer feedback, and conduct thorough investigations into complaints.About the Role:In this role, you'll have the opportunity to take ownership of...

Company OverviewDXC Technology, a leading provider of technology services, is committed to building better futures for its customers, colleagues, environment, and communities.Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to...

Customer Experience SpecialistAt Qantas, we're redefining the art of customer service. As a Customer Experience Specialist, you'll play a vital role in delivering exceptional experiences to our customers.Develop a deep understanding of our customers' needs and preferences.Collaborate with our team to design and implement innovative solutions that exceed...

About UsAt Officeworks, we strive to make a positive impact on our customers' lives. Our team is passionate about delivering exceptional customer service and ensuring that every customer leaves our stores feeling valued and satisfied.About the RoleWe are seeking a skilled and enthusiastic customer service specialist to join our team. As a customer service...

Claims Manager - Workers Compensation SpecialistZurich Insurance Group is a leader in the insurance industry, committed to making a positive impact and creating a brighter future for our customers, communities, and the planet.This exciting opportunity exists for a Senior Claims Advisor – Workers Compensation, which reports to the Team Manager – Workers...

Job Title: Service Desk Support SpecialistDescription:We are seeking a skilled Service Desk Support Specialist to join our team at 3124 UXC Limited. The successful candidate will provide exceptional customer service and technical support to our clients.Responsibilities:Provide level 1 support to customers via phone, email, or chat.Log and manage Service...

Customer Service Team LeaderWe are seeking a Customer Service Team Leader to manage our dynamic customer service team. In this role, you'll ensure that our team resolves customer inquiries, issues, and complaints with a focus on customer satisfaction.Key Responsibilities:Lead and manage the customer service team, ensuring high-quality service through...

OverviewDXC Technology, a global leader in IT services and solutions, is seeking a highly skilled Technical Support Specialist to join our team. With a strong focus on customer satisfaction, we are committed to delivering exceptional service and support to our clients.About the RoleThis role will be responsible for providing Level 1 technical support to our...

About the RoleWe are seeking a highly motivated and experienced Insurance Specialist to join our team at Suncorp Group.As a key member of our team, you will be responsible for providing exceptional customer service and delivering high-quality insurance solutions to our clients.Key ResponsibilitiesProvide expert advice on insurance products and services to...

Job OverviewWe are seeking a skilled Customer Engagement Specialist to join our team at Frontline Retail Regional VIC & TAS.

Job DescriptionWe are seeking a skilled professional to fill the role of Investigation and Analysis Specialist in our team. This is an exciting opportunity for someone who wants to make a difference in the field of health complaints.About the Role:Assist the Health Complaints Commissioner in fulfilling their responsibilities under the Health Complaints Act...

We are seeking a highly skilled Customer Experience Expert to join our team at Kinetic. This role offers the opportunity to work in a dynamic environment, providing exceptional customer service and building strong relationships with clients.Key Responsibilities:Deliver world-class customer experiences through timely and effective issue resolution, ensuring...

Role OverviewAs a Customer Service Representative at TPG Telecom, you will be the voice of our brand across various social media channels. Your primary responsibility will be to drive brand advocacy through every interaction with customers and prospects.You will work closely with our Brand & Social Media Team to ensure you have the necessary information to...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Paint Specialist. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional service to customers.Estimated Salary: AU$65,000 - AU$75,000 per annum, depending on...