Senior Change Manager

1 month ago

Richmond, Australia Australia Post Full time

About the Opportunity

We are seeking a highly skilled Senior Change Manager to join our team at Australia Post. As a key member of our Change Management Office, you will be responsible for managing large, complex, and/or multi-workstream change programs to deliver effective change outcomes for the organization.

Key Responsibilities

  • Work closely with stakeholders to build effective and enduring relationships and provide a holistic approach to the analysis and management of the program's change impacts on stakeholders and the enterprise.
  • Ensure the program team approaches the business in a coordinated and unified way to improve the employee experience and reduce time to business benefits of projects.
  • Support the Change Management Office in scoping change scale, complexity, and resourcing requirements of initiatives in their early initiation phase.
  • Apply a structured approach and toolset to understand, evaluate, and execute the change program that is consistent with the enterprise change management framework and industry-wide good practice standards.
  • Develop the program change strategy and plan and ensure the case for change is established.
  • Manage the change execution across the program, including assessment of change impacts and the engagement of stakeholders to solutions and deliver the change activity.
  • Drive and support effective business readiness assessment and good practice in embedding and sustaining the change.
  • Establish and manage central program registers for change & business impacts and stakeholder engagement and communication activity that enable impacts and change activity to be effectively coordinated to ensure consistency and a unified approach for stakeholders.
  • Engage and influence senior and executive stakeholders (internal and external), and be responsible for influencing positive outcomes for the change.
  • Engagement of the right people at the right time throughout the project lifecycle by developing, maintaining, and working towards stakeholder strategies and plans.

About You

  • Degree qualified in business or a related field, or demonstrated business experience.
  • 7+ years' experience using change management principles, theories, practices, and project management disciplines including business benefits realisation and their application to programs of work (Prosci or equivalent accredited).
  • Proven experience with end-to-end project management of complex, cross-functional programs in large organisations and ability to manage and provide leadership to change and project team members.
  • Relevant (intermediate) understanding of technical, legislative, contractual, and compliance obligations affecting program/project.
  • Demonstrate proven experience in managing projects of varying size and disciplines - meeting business critical deadlines across multiple assignments preferably within large, complex organisations.
  • Excellent communication (written and oral), negotiation, consulting, presenting skills, and facilitation of large groups to gather requirements from stakeholders/business functions.
  • Strong commercial and financial acumen.

What We Offer

  • Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders, and walks of life.
  • We deliver on our values of Trust, Inclusivity, Empowerment, and Safety every day. They're the TIES that bind our team together.
  • Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose.

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