Senior Retail Operations Manager

6 days ago


Richmond, Australia Cotton On Group Full time

We're an Aussie brand with our feet on the ground and our heart in our people.

Brought to you by Cotton On Group, a global fashion retailer that's passionate about making a positive difference in everything we do.

As a Senior Retail Operations Manager at Cotton On Richmond, you'll be part of a team that's dedicated to delivering exceptional customer experiences and driving business outcomes.

The estimated annual salary for this role is $60,000 - $80,000, depending on your experience and qualifications.

Job Description

Your key responsibilities will include:

• Working closely with the Store Manager to build a culture of development that inspires and engages the team, creates future leaders, and drives high performance.

• Embedding customer excellence while growing your business through clear direction and operational excellence.

• Bringing your commercial eye to the store, spotting trade opportunities, and finding solutions to improve the customer experience and store results.

• Supporting the Store Manager to manage store schedules and wages effectively to achieve productivity and wage targets.

• Advocating for the Cotton On Group Foundation, engaging the team on how they can make a life-changing impact on our projects around the world.

Benefits

We offer a range of benefits that will enhance your overall well-being and career growth, including:

• Competitive base salary + super.

• Local and Global career growth – progress your career across our 7 Brands.

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie, and Supre.

• Wellness support 24/7 – mental health, relationships, family, and more.

• Discounts for you and your family - medical, travel, financial, and more.

• Returnity - Paid program for new parents heading back to work.



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