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Benefits Solution Specialist

3 weeks ago

Toowoomba, Queensland, Australia beBeeProjectManagement Full time $60,000 - $65,500

Job Overview

The Client Service Executive I is a vital position that involves delivering exceptional client service, driving business growth, and contributing to the development of our Consumer Benefits Solutions Group.

Key Responsibilities:

  • Manage projects related to Enrollment Solutions deals with precision
  • Collaborate closely with the Client Manager (CM) to understand all aspects of client engagement
  • Create content independently for Enrollment Solutions implementation calls
  • Develop delivery scope internally, ensuring timely completion and on-track delivery (coordinates with technology, communications, Enrollment Counselors, field, etc.)
  • Align content closely with the Client Manager for weekly call agendas and customer concern items
  • Define program governance controls
  • Plan the overall program, monitor progress, and address any obstacles
  • Handle risks and issues, taking corrective measures and discussing resource options with DCS
  • Coordinate projects and their interdependencies inside and outside the organization
  • Identify and gather resources across projects
  • Develop communication strategies and partner with vested parties
  • Ensure project results align with goals, with the aid of the CM and DCS
  • Execute the main project plan

Required Skills and Qualifications

  • A minimum of two years of experience in benefits, preferably in Voluntary Benefits
  • A minimum of two years of project management experience
  • Client management experience
  • Intermediate proficiency with Microsoft Office
  • Strong written and verbal communication skills, as well as organizational, interpersonal, and presentation skills

What We Offer

Aon fosters an inclusive workplace where colleagues feel empowered to be their authentic selves. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.