Healthcare Solutions Specialist

3 days ago

Toowoomba, Queensland, Australia beBeeCustomer Full time $57,000 - $82,000

A career with a healthcare organization offers so much more than just a job.

At our organization, we believe in being good people and helping others whenever we can. This includes our customers, communities, and our employees.

We support our employees to be the best version of themselves, physically and mentally, so they can provide excellent care for our customers.

Because if our customers deserve outstanding care then so do you.

The Heart of the Role

This is not a conventional retail store opportunity.

You'll be surrounded by supportive colleagues and managers who give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

Based in our Toowoomba store and working towards customer growth activities, you will be responsible for:

  • Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making.
  • Working within the wider community to develop business and community-based relationships that promote our brand and products and the acquisition of new members.
  • Taking a 'customer first' approach, you will also:
    • Assist our existing customers in their day to day transactions.
    • Ensure the customers understand the full value of their health insurance product.
    • Provide solutions to any identified concerns or needs.
    • Educate customers on all the benefits they can access.

What You'll Enjoy

We reward our people and celebrate their success.

From providing initiatives that develop careers to looking after our people's health, wellbeing, and futures.

We provide a healthy work/life balance, leadership support, reduced private health cover, study leave, and a commitment to promoting from within.

Training and Connecting

We believe in giving you room to grow.

At our organization, you get the best of both worlds - support when you need it and plenty of space for personal development.

Dedicated Store Managers will support you to excel in your role.

You'll have access to classroom training, e-Learning, and on-the-floor product knowledge training, as well as to our state-of-the-art knowledge base.

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