Highly Skilled Technical Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeAnalytical Full time $100,000 - $140,000

Are you a detail-oriented problem solver with strong analytical skills? We're seeking a skilled Technical Support Engineer to join our team. As a key member of our support organization, you'll provide technical assistance to customers worldwide, resolving complex issues and providing actionable insights.

Responsibilities
  • Deliver exceptional customer service via remote sessions
  • Collaborate with internal teams to enhance expertise and acquire new skills
  • Develop and share knowledge base articles to promote best practices and solutions
  • Apply analytical thinking and problem-solving skills through hands-on experience

Required Skills: Linux console proficiency, Docker or containerization technology experience, API knowledge, strong analytical thinking and problem-solving skills, fluency in Mandarin Chinese (written and verbal)

Preferred Experience: Object-Oriented Programming languages such as Java, Python, C#, Kubernetes, cloud technologies like GCP, AWS, Azure

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