Highly Skilled Technical Support Professional Wanted

1 week ago


Sydney, New South Wales, Australia beBeeProblemSolving Full time $100,000 - $140,000
Technical Support Specialist

We are seeking a highly skilled technical support specialist to provide exceptional service and resolve complex customer issues in a fast-paced environment.

This individual will serve as a functional/technical subject matter expert for partner solutions, providing outstanding technical support services and prioritizing issues effectively.

Main Responsibilities:
  • Serving as a Functional Subject Matter Expert
  • Providing Technical Support Services
  • Tracking, Diagnosing, Replicating, and Resolving Application Issues
  • Maintaining Detailed Documentation of Resolutions
  • Communicating Technical Solutions Clearly
Key Requirements:
  • Bachelor's Degree
  • Excellent Customer Service Skills
  • Strong Troubleshooting Abilities
  • Proven Capability to Evaluate Technical Issues
  • Effective Communication with Stakeholders


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