Highly Skilled Technical Support Specialist Wanted
1 week ago
The Desktop Support role at our organization provides 2nd level technical support to a Federal Government customer. Key responsibilities include providing high-level customer service, responding efficiently to contacts in accordance with applicable Service Level Agreements, and participating in team meetings to focus on key activities of improvement.
Key Responsibilities:
- Deliver exceptional customer experiences through effective communication and timely issue resolution.
- Work collaboratively as part of a team to achieve business outcomes and improve efficiency.
- Contribute to the development of Key Performance Indicators and ensure alignment with organizational goals.
- Participate in continuous learning and professional development to enhance technical skills and expertise.
Requirements:
- Proven understanding of ITIL principles and their application in a technical support environment.
- Strong written and verbal communication skills with the ability to respond promptly and courteously to client enquiries.
- Demonstrated ability to work independently and within a team environment, prioritizing tasks and managing time effectively.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Additional Requirements:
Australian citizenship is required for this position. NV1 or NV2 Security Clearance must also be held.
-
Sydney, New South Wales, Australia beBeeProblemSolving Full time $100,000 - $140,000Technical Support SpecialistWe are seeking a highly skilled technical support specialist to provide exceptional service and resolve complex customer issues in a fast-paced environment. This individual will serve as a functional/technical subject matter expert for partner solutions, providing outstanding technical support services and prioritizing issues...
-
Highly Skilled Technical Support Expert
2 weeks ago
Sydney, New South Wales, Australia beBeeTechnical Full time $100,000 - $150,000**Enterprise Technical Support Specialist Job Summary:**We are seeking a highly skilled Enterprise Technical Support Specialist to join our team.About the Role:The Enterprise Technical Support Specialist will work closely with customers and engineering teams to resolve complex technical issues. The specialist will play a key role in building and refining...
-
Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $130,000Technical Support Role\Job Overview:\\We are seeking a skilled Technical Support Specialist to join our organization.\This role involves owning, troubleshooting and resolving customer technical issues.\The ideal candidate will have strong analytical skills and the ability to work independently.\A bachelor's degree in Computer Science or related field is...
-
Highly Skilled Technical Expert Wanted
1 week ago
Sydney, New South Wales, Australia beBeeTechnical Full time $80,000 - $100,000Bobst Specialist Job DescriptionWe are seeking a skilled Bobst Specialist to provide technical services to our customers on the Bobst Product Range.As a Bobst Specialist, you will be responsible for installation, warranty issues, and service support. You will work closely with our team to ensure seamless operations and customer satisfaction.Providing...
-
Highly Skilled Technical Solutions Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeSolutions Full time $100,000 - $140,000We are seeking a highly skilled Technical Solutions Specialist to join our team.Job DescriptionThis is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a customer-centric approach.The successful candidate will be responsible for providing exceptional technical support to our partners and...
-
Highly Skilled Technical Support Professional
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $100,000Technical Support SpecialistWe seek an accomplished Technical Support Specialist to fill a critical role in our organization. This full-time position is based in Sydney, Australia and involves working in rotational shifts.Provide expert support to business customers using email, phone, and chat interfaces.Resolve customer issues through clear, concise...
-
Sydney, New South Wales, Australia beBeeTechnical Full time $125,693 - $138,510Senior Contact Center Specialist Job DescriptionWe are seeking a highly skilled Senior Contact Center Specialist to join our operations team on a permanent basis. As a key member of the team, you will be responsible for providing technical support for Cloud Contact Centre technologies.Key Responsibilities:Minimum of 5 years contact centre experience with...
-
Technical Support Specialist Wanted
1 week ago
Sydney, New South Wales, Australia beBeeTechnical Full time $64,000 - $123,000Technical Support Specialist WantedWe are seeking a skilled Technical Support Specialist to fill this exciting role. This position is ideal for an individual with a passion for technology and a talent for providing efficient technical assistance to end-users.About the Role:Job Title: Technical Support Specialist (Full-Time)Sector: Information Technology / IT...
-
Highly Skilled Network Support Specialist Wanted
2 weeks ago
Sydney, New South Wales, Australia beBeeNetwork Full time $90,000 - $120,000Job DescriptionWe are seeking a skilled Network Support Specialist to join our team.The ideal candidate will have experience in troubleshooting complex network issues, configuring network devices, and providing advanced technical support via phone, email, or chat.This role involves working directly with customers, Tier 1 Network Support Specialists, and CS...
-
Highly Skilled Technical Support Expert
2 weeks ago
Sydney, New South Wales, Australia beBeesupport Full time $100,000 - $120,000Job DescriptionWe are seeking an accomplished Technical Support Specialist to drive operational excellence and deliver innovative solutions.
