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Customer Service Ambassador
3 weeks ago
We are seeking a highly skilled and dedicated professional to join our team as a Customer Service Ambassador. In this role, you will be the face of our organization, ensuring that every guest and resident feels valued and supported.
Your key responsibilities will include managing daily front desk operations, including inventory management and adherence to service protocols. You will also be responsible for providing exceptional customer service, responding to guest inquiries and resolving any issues in a prompt and efficient manner.
To succeed in this role, you will need to have excellent communication and problem-solving skills, with a proactive and solution-oriented approach. Previous experience in a customer-facing role is essential, and experience in a luxury environment would be highly desirable.
Key Responsibilities:
- Manage daily front desk operations, including inventory management and service protocols
- Provide exceptional customer service to guests and residents
- Respond to guest inquiries and resolve any issues in a prompt and efficient manner
- Work collaboratively with other departments to ensure seamless delivery of services
Requirements:
- Previous experience in a customer-facing role
- Excellent communication and problem-solving skills
- A proactive and solution-oriented approach
- Ability to work well under pressure and prioritize tasks effectively
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- The chance to work in a dynamic and fast-paced environment
- A collaborative and supportive team culture
