Tool Repair Operations Coordinator

6 days ago

Sydney, New South Wales, Australia beBeeAdministrative Full time $75,000 - $90,000
Tool Administration Specialist

This role presents an excellent opportunity to excel in our Tool Service Centre located in a major city.

The ideal candidate will be responsible for ensuring an efficient and customer-centric tool repair experience aligning with established policies and objectives for Hilti's After Market Services.

The successful individual will possess a proactive approach and passion for tools, guaranteeing the smooth operation of the repair workflow throughout the Tool Service Center.

Key responsibilities include controlling the repair workflow, providing technicians with necessary information, maintaining a clean and safe workspace, adhering to inspection regulations and administrative processes, and actively contributing to achieving performance targets.

The successful candidate will also be responsible for working closely with internal and external customers to ensure expectations are met. Furthermore, they will contribute to maintaining a diverse and inclusive culture within the organization.

Key Requirements:
  • Ability to start early and work efficiently
  • Passionate about delivering consistent customer service
  • Physically able to complete labour-intensive tasks
  • Experience in general administrative duties
  • Attention to detail and good organisational skills
  • Strong interpersonal skills
  • IT proficiency (MS Office and SAP experience preferred)

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