Repair Operations Specialist

6 days ago

Sydney, New South Wales, Australia beBeeHandsOnRepair Full time $60,000 - $80,000

Role Overview

As a hands-on repair professional, you will be working in a workshop environment repairing power tools. Your primary focus will be on analyzing and conducting final functional and safety testing to ensure quality and customer satisfaction.

You will operate within a well-equipped workshop with all necessary tools and resources to safely and efficiently repair our power tools. As part of a collaborative team, you will work on a range of products, focusing on delivering same day targets.

Main Responsibilities:

  • To carry out service, repair and calibration of power tools and equipment from cordless devices to diamond wall saws and concrete x-ray scanning tools
  • To follow established repair standards while utilizing the latest equipment to analyze, test and calibrate our products
  • To perform all repair work with a balanced approach towards quality, cost and time efficiency
  • To actively contribute to Quality improvement processes within our Aftermarket Services department
  • To regularly participate in Continuous Improvement Processes
  • To take ownership and responsibility for maintaining workshop areas and hand tools
  • Ongoing training to learn new products and processes
  • To ensure adherence to Environmental, Health and Safety procedures at all times

Required Skills and Qualifications:

  • Experience in maintaining and repairing electric tools or similar skill base
  • Ability to learn and adapt quickly, taking on new challenges
  • Capacity to work effectively in a dynamic environment, executing multiple tasks on time to meet operational deadlines
  • Prior experience in electrical or mechanical fields is advantageous
  • A relevant electrical or mechanical license is also desirable
  • Comfortable using computer software, such as Microsoft Windows, Internet Explorer, Excel, and SAP (though coaching can be provided)

What We Offer:

  • A competitive salary package including bonuses
  • A diverse and inclusive work culture
  • An additional week of leave and 17.5% leave loading
  • A collaborative and supportive team environment
  • Opportunities to move around the business, work abroad, explore different job functions and tackle various markets

Additional Information:

  • This role requires strong problem-solving skills, attention to detail and effective communication abilities
  • A high level of physical fitness is required due to the hands-on nature of the position
  • The ability to work independently and as part of a team is essential

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