Senior Operations Manager

1 month ago


Mooloolabah, Queensland, Australia ALH Hotels Full time

Lead with Passion and Purpose

As a Senior Operations Manager at ALH Hotels, you will be responsible for leading a dynamic team of hospitality professionals to deliver exceptional guest experiences across our venues on the Sunshine Coast. With a focus on operational excellence, you will manage the day-to-day operations of our venues, including opening and closing procedures, back-of-house administration, recruiting and training team members, rostering, and providing exceptional customer service.

Key Responsibilities:

  • Develop and implement operational strategies to drive business growth and improve customer satisfaction
  • Lead and develop a high-performing team of hospitality professionals
  • Manage venue operations, including opening and closing procedures, back-of-house administration, and customer service
  • Recruit, train, and develop team members to ensure a skilled and motivated workforce
  • Collaborate with other departments to achieve business targets and improve operational efficiency

Requirements:

  • Proven leadership experience in hospitality or a related industry
  • Ability to lead and develop a high-performing team
  • Operational experience in a fast-paced hospitality environment
  • Excellent customer service skills and a passion for delivering exceptional guest experiences
  • Current industry RSA, RSG, RMLV, and Approved Manager qualifications

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to exclusive discounts and benefits
  • A chance to work with a leading hospitality company and make a real impact on our business

Apply Now:

If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.



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