Customer Experience Ambassador

1 week ago

Tweed Shire Council, Australia dusk Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador at dusk. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a positive and inclusive store environment.

Key Responsibilities:

  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Sales and Merchandising: Meet or exceed sales targets, maintain a thorough knowledge of our products, and effectively communicate their features and benefits to customers.
  • Visual Merchandising: Assist in maintaining a visually appealing store environment, including merchandising, displays, and visual presentations.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, share knowledge, and support each other in providing exceptional customer experiences.
  • Continuous Improvement: Participate in ongoing training and development to enhance product knowledge, sales skills, and customer service expertise.

About You:

  • Customer Focus: A passion for delivering exceptional customer experiences and exceeding customer expectations.
  • Team Player: A willingness to work collaboratively with colleagues to achieve sales goals and provide outstanding customer service.
  • Adaptability: A flexible and adaptable approach to meeting the changing needs of customers and the business.
  • Product Knowledge: A strong desire to learn and stay up-to-date on our products, services, and promotions.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, colleagues, and management.

What We Offer:

  • Competitive Salary and Benefits: A competitive salary and benefits package, including a generous team member discount on our products.
  • Opportunities for Growth and Development: Ongoing training and development opportunities to enhance your skills and knowledge, and support your career growth.
  • Supportive Work Environment: A positive and inclusive work environment, where you will be valued, respected, and supported in your role.

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