Administration Assistant
1 month ago
Baptcare is a purpose-driven and faith-based organisation that provides residential and community care for older people, children, families, and individuals with disabilities. Our values of Wellbeing, Ethics, Co-creating, Accountability, Respect, and Effectiveness guide our operations and interactions, shaping our corporate culture and driving our success.
The RoleWe are seeking a Part-Time Administration Assistant to join our team at the Hedley Sutton Community, a Baptcare Residential Aged Care facility in Camberwell, Victoria. As the primary point of contact for facility visitors and callers, this role plays a crucial part in providing comprehensive administrative support under the direct supervision of the Residential Care and Services Manager.
Key Responsibilities- Provide exceptional customer service to staff, residents, families, contractors, volunteers, and visitors.
- Carry out reception and office administration tasks as delegated by the facility's Office Manager.
- Document consumer progress and outcomes accurately in the designated Baptcare records.
- Engage in the continuous improvement process within the home.
- Foster meaningful relationships with families and collaborate with external agencies and stakeholders to enhance the quality of life for consumers in our care.
- Minimum 12 months of experience working in an Aged Care facility.
- Customer-centric approach with a genuine passion for working in Aged Care.
- Exceptional attention to detail, integrity, reliability, and positive attitude.
- Track record of maintaining confidentiality and working effectively within a team.
- Competitive salary, plus access to the tax benefits of salary packaging and novated leasing of up to $18,550 per annum.
- Ongoing professional development and team building opportunities.
- Access to confidential counselling and support services.
At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside, and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.
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