Concierge Assistant

3 weeks ago


Camberwell, Victoria, Australia VMCH Full time

About the Role

The Concierge is responsible for providing exceptional customer service to residents at Athelstan Apartments in Camberwell. This includes coordinating maintenance requests, attending to lifestyle and hospitality requests, arranging transport, and assisting with medical and pharmacy requirements.

Key Responsibilities

  • Ensure common areas are presented in a neat and tidy manner and report any requirements for repairs, maintenance, and/or special cleaning
  • Assist at in-house events and functions
  • Attend to various administrative tasks

Requirements

  • Experience in a customer service, concierge, or reception role, preferably within a hospitality setting
  • A positive attitude, friendly personality, and excellent communication skills
  • Responsible Serving of Alcohol (RSA) Certificate
  • First Aid Level 2 Certificate and CPR

About VMCH

VMCH is a for-purpose organisation that provides a range of services to support older people and their families. We are committed to providing a supportive and inclusive work environment that values diversity and promotes career development.

What We Offer

  • A competitive salary with salary packaging benefits
  • A flexible and family-friendly work culture
  • Employee assistance program including employee, manager, career, conflict, nutrition, and lifestyle assistance
  • Discounted private health insurance and discounted school holiday care support

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