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Patient Service Representative

2 weeks ago

Brisbane, Queensland, Australia beBeeCare Full time $50,000 - $80,000
Operational Officer Role Overview

Mater Food Services is seeking Operational Officers to join our team. As an Operational Officer, you will be responsible for taking accurate patient meal orders via phone or iPad, adhering to safety guidelines and customer service standards.



Duties and Responsibilities:
  • Patient Interaction: Take patient meal orders in a timely and efficient manner, providing exceptional customer service while ensuring all food safety protocols are met.
  • Familiarization with Menu: Familiarize yourself with the Room Service menu and confidently describe options to patients, promoting upselling when required.