
Patient Financial Representative
7 days ago
Accurate billing and estimates for private patients are key aspects of this position.
Delivering exceptional customer service to health professionals, patients, and their families is essential.
Main Responsibilities:- Undertake health fund eligibility checks for all private patients
- Prepare cost estimates for private patients
- Ensure accurate informed financial consent paperwork
- Liaise with patients, internal departments, medical consultants
- Deliver exceptional customer service
- Answer telephone enquiries
- Discuss financial implications with patients and family members
To succeed in this role you will require:
- Previous medical billing and health fund experience
- Mid-level technology/computer skills and knowledge
- Demonstrable knowledge of health funds legislation and guidelines
- Previous experience working in a health-related environment
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