Patient Services Coordinator

5 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $57,300
Job Title: Patient Services Coordinator

This role involves working with experienced health professionals and requires effective time management skills, informative communication skills, and attention to detail.

The successful candidate will be a patient's first point of contact at one of our medical clinics.

Key aspects of the role include:

  • Ensuring smooth patient flow by effectively managing time and resources.
  • Providing high-quality customer service to patients and visitors.
  • Maintaining accurate records and confidentiality of patient information.

Desirable qualities for this role include a willingness to learn, a strong work ethic, and an ability to work independently and as part of a team.

We are committed to creating a workplace culture that values diversity, equity, and inclusion, and encourages employees to grow and develop personally and professionally. The ideal candidate will possess excellent interpersonal and communication skills, a high level of accuracy and attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:

  • Meet and greet clients, answer phone calls and messages, book appointments, and maintain specialist calendars.
  • Ensure confidentiality is observed at all times when dealing with patient information.
  • Provide high-quality customer service to patients and visitors.

Requirements:

  • Effective time management skills.
  • Informative communication skills.
  • Attention to detail.
  • A willingness to learn.
  • A strong work ethic.
  • An ability to work independently and as part of a team.

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