Workforce Support Officer

4 days ago


Perth, Western Australia Amana Living Full time
About the Role

We are seeking a highly organized and detail-oriented Workforce Support Officer to join our team at Amana Living. As a key member of our workforce management team, you will play a critical role in ensuring the smooth operation of our residential and transition care services.

Key Responsibilities
  • Develop and implement effective rostering strategies to ensure adequate staffing levels and minimize absences.
  • Coordinate the scheduling of front-line staff, including residential and transition care workers.
  • Manage daily roster variations and coordinate shift replacements for casual pool staff and agency utilization.
  • Ensure accurate and timely payroll processing, including pay run and EFTs.
  • Collaborate with the Operations Manager Residential Care Workforce to identify and address unplanned absences and optimize workforce utilization.
  • Provide administrative support for workforce planning and coordination, including data analysis and reporting.
About You

We are looking for a candidate with a background in staff coordination or roster management, preferably in the aged care or services sector. You will have excellent communication and organizational skills, with the ability to interpret data and make informed decisions in a fast-paced environment.

Essential criteria include:

  • Evidence of COVID-19 and current 2024 flu vaccinations per Amana Living policies.
  • Ability to obtain a National Police Clearance (within 6-months validity).
  • Successful completion of pre-employment form and reference checks.
  • Certificate III in Business Administration or experience in aged care, rostering, and administration.
  • Previous experience in staff coordination or roster management.
  • Computer literacy, particularly in effective use of time and attendance systems and Microsoft Office Suite.
  • Understanding of the Aged Care or Services sector and experience providing administrative support in this working environment.
What We Offer

Amana Living is a leading provider of aged care services in Western Australia, and we offer a range of benefits to our employees, including competitive rates, salary packaging benefits, and ongoing training and development opportunities.

We value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community.



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