Workforce Support Officer

2 months ago


Perth, Western Australia Amana Living Full time
About the Role

The Workforce Support Officer will play a critical role in ensuring the efficient management of our workforce, particularly in the areas of rostering and scheduling. This position will work closely with the Operations Manager Residential Care Workforce to develop and implement processes that support the delivery of high-quality care to our residents.

Key Responsibilities
  • Develop and maintain accurate and up-to-date rosters for residential and transition care front-line staff, ensuring that service demands are met and staff are utilized effectively.
  • Collaborate with the Operations Manager Residential Care Workforce to identify areas for process improvement and implement changes to optimize workforce management.
  • Provide administrative support for the coordination of shift replacements, casual pool staff, and agency utilization, ensuring that systems are in place to communicate with staff and managers regarding last-minute roster changes.
  • Ensure that all staff are up-to-date with mandatory training requirements, including COVID-19 and flu vaccinations, and that timesheets are accurate and submitted in a timely manner.
  • Review and analyze workforce data to identify trends and areas for improvement, providing recommendations to management to optimize workforce management.
About You

The successful candidate will have a background in staff coordination or roster management, with experience in the Aged Care or Services sector. They will possess excellent communication and organizational skills, with the ability to interpret data and make informed decisions in a fast-paced environment.

Essential Criteria:

  • Evidence of COVID-19 and current 2024 flu vaccinations per Amana Living policies
  • Ability to obtain a National Police Clearance (within 6-months validity)
  • Successful completion of pre-employment form and reference checks
  • Certificate III in Business Administration or experience in aged care, rostering, and administration
  • Previous experience in staff coordination or roster management
  • Computer literacy, particularly in the effective use of time and attendance systems and Microsoft Office Suite
  • Understanding of the Aged Care or Services sector and experience providing administrative support in this working environment


  • Perth, Western Australia Amana Living Full time

    About the RoleWe are seeking a highly organized and detail-oriented Workforce Support Officer to join our team at Amana Living. As a key member of our workforce management team, you will play a critical role in ensuring the smooth operation of our residential and transition care services.Key ResponsibilitiesDevelop and implement effective rostering...


  • Perth, Western Australia Amana Living Full time

    About the RoleWe are seeking a highly organized and detail-oriented Workforce Support Officer to join our team at Amana Living. As a key member of our workforce management team, you will play a critical role in ensuring that our residential and transition care services are delivered with the highest level of quality and reliability.Key...


  • Perth, Western Australia Amana Living Full time

    About the RoleWe are seeking a highly organized and detail-oriented Workforce Support Officer to join our team at Amana Living. As a key member of our workforce management team, you will play a critical role in ensuring the smooth operation of our residential and transition care services.Key ResponsibilitiesDevelop and implement effective rostering...


  • Perth, Western Australia Amana Living Full time

    About the RoleThe Workforce Support Officer will play a crucial role in ensuring the smooth operation of our residential and transition care services. As a key member of our team, you will be responsible for coordinating the rostering and scheduling of front-line staff to provide a reliable and consistent service to our residents.Key...


  • Perth, Western Australia Amana Living Full time

    About the RoleAmana Living is seeking a highly organized and detail-oriented Workforce Support Officer to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services to our residents.Key ResponsibilitiesDevelop and implement effective rostering strategies to ensure adequate staffing...


  • Perth, Western Australia Amana Living Full time

    About the RoleAmana Living is seeking a highly organized and detail-oriented Workforce Support Officer to join our team. As a key member of our workforce management team, you will be responsible for ensuring that our residential and transition care front-line staff are rostered and scheduled to provide a reliable and consistent service to our residents.Key...


  • Perth, Western Australia Amana Living Full time

    About the RoleAmana Living is seeking a highly organized and detail-oriented Workforce Support Officer to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services to residents.Key ResponsibilitiesDevelop and implement effective rostering strategies to ensure adequate staffing levels...


  • Perth, Western Australia Amana Living Full time

    Why Choose Amana Living?Amana Living is a leading Aged Care provider in Western Australia, committed to delivering exceptional care and services to older individuals since 1962. We offer a diverse range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia-specific...

  • Workforce Scheduler

    1 month ago


    Perth, Western Australia Sodexo Full time

    Workforce Scheduler OpportunitySodexo is seeking an experienced Workforce Scheduler to join our team at the Balcatta office. As a key member of our operations team, you will play a critical role in scheduling preventive and corrective maintenance works across our diverse portfolio of non-process infrastructure in the Pilbara region.We are looking for a...


  • Perth, Western Australia Civeo Full time

    Position OverviewCiveo is seeking a skilled Workforce Planner to optimize our workforce and meet growing demands. As a key member of our team, you will be responsible for forecasting staffing needs, creating schedules, and ensuring efficient resource allocation.Key ResponsibilitiesDevelop and implement workforce planning strategies aligned with business...


  • Perth, Western Australia Civeo Full time

    Position OverviewCiveo is seeking a skilled Workforce Planner to optimize our workforce and meet growing demands. As a key member of our team, you will be responsible for forecasting staffing needs, creating schedules, and ensuring efficient resource allocation to meet business goals.Key ResponsibilitiesDevelop and implement workforce planning strategies...

  • Workforce Scheduler

    3 weeks ago


    Perth, Western Australia Sodexo Full time

    About the RoleWe are seeking an experienced Workforce Scheduler to join our team at the Sodexo office in Balcatta. As a key member of our operations team, you will play a critical role in scheduling preventive and corrective maintenance works across our diverse portfolio of non-process infrastructure throughout the Pilbara region.Key ResponsibilitiesDevelop...


  • Perth, Western Australia Department of Education, Western Australia Full time

    About the RoleWe are seeking a Senior Project Officer to join our Workforce Supply, Mobility and Reform team. The successful candidate will be responsible for managing a range of programs and projects that aim to attract and retain high-quality staff in the WA public education system.Key ResponsibilitiesDevelop and implement effective strategies to promote...


  • Perth, Western Australia Civeo Full time

    **Workforce Planner Role Overview**We are seeking a skilled Workforce Planner to optimize our workforce and meet growing demands. As a key member of our team, you will be responsible for forecasting staffing needs, creating schedules, and ensuring efficient resource allocation to meet business goals.**Key Responsibilities:**Develop and implement workforce...


  • Perth, Western Australia Department of Education, Western Australia Full time

    About the RoleWe are seeking a Senior Project Officer to join our Workforce Supply, Mobility and Reform team. The successful candidate will be responsible for managing a range of programs and projects that aim to attract and retain high quality staff in the WA public education system.Key ResponsibilitiesDevelop and implement effective strategies to promote...


  • Perth, Western Australia Civeo Full time

    Job SummaryCiveo is seeking a highly skilled Workforce Planner to join our team and help us optimize our workforce to meet our growing demands. As a Workforce Planner, you will be responsible for forecasting staffing needs, creating schedules, and ensuring that our workforce is efficiently utilized to meet business goals.Key ResponsibilitiesDevelop and...


  • Perth, Western Australia Department of Education, Western Australia Full time

    About the RoleWe are seeking a highly skilled and motivated Senior Project Officer to join our Workforce Supply, Mobility and Reform team. As a Senior Project Officer, you will play a key role in managing a range of programs and projects that aim to attract and retain high-quality staff in the WA public education system.Key ResponsibilitiesManage a portfolio...

  • Workforce Scheduler

    4 weeks ago


    Perth, Western Australia Sodexo Full time

    About the RoleWe are seeking an experienced Workforce Scheduler to join our team at the Sodexo office in Balcatta. As a key member of our operations team, you will play a critical role in scheduling preventive and corrective maintenance works across our diverse portfolio of non-process infrastructure throughout the Pilbara region.Key ResponsibilitiesDevelop...


  • Perth, Western Australia Department of Education, Western Australia Full time

    Workforce Supply, Mobility and Reform (WSMR) is seeking to establish a pool of Senior Project Officers to manage a range of programs and projects that strive to attract and retain high quality staff in the WA public education system.The successful candidate will be responsible for building and maintaining effective partnerships with internal and external...


  • Perth, Western Australia Skillforce Recruitment Pty Ltd Full time

    About the Role:We are seeking an experienced Administration Officer to join our client's Midland office. This role is vital in supporting operations by handling administrative tasks related to machine maintenance, servicing, and workforce provision.Key Responsibilities:Manage and process timesheets and invoices.Assist with site mobilisation...