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Workforce Support Officer

2 months ago

Perth, Western Australia Amana Living Full time
About the Role

We are seeking a highly organized and detail-oriented Workforce Support Officer to join our team at Amana Living. As a key member of our workforce management team, you will play a critical role in ensuring the smooth operation of our residential and transition care services.

Key Responsibilities
  • Develop and implement effective rostering strategies to ensure adequate staffing levels and minimize absences.
  • Coordinate the scheduling of front-line staff, including residential and transition care workers.
  • Work closely with the Operations Manager Residential Care Workforce to identify areas for process improvement and implement changes to optimize workforce management.
  • Ensure compliance with relevant legislation, regulations, and Amana Living policies.
  • Provide exceptional customer service to staff, managers, and residents.
About You

To be successful in this role, you will have a strong background in workforce management, rostering, and coordination. You will be highly organized, able to work in a fast-paced environment, and possess excellent communication and interpersonal skills.

You will have a Certificate III in Business Administration or equivalent experience in aged care, rostering, and administration. You will also have previous experience in staff coordination or roster management, and be proficient in the use of time and attendance systems and Microsoft Office Suite.

Amana Living is committed to providing a safe and inclusive work environment. We welcome applications from diverse candidates and are an equal opportunity employer.