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Customer Experience Coordinator

1 week ago

Fairfield City Council, Australia Mounties Group Full time
About the Role

We are searching for a skilled and enthusiastic individual to join our team as a Duty Manager. As a key member of our operations team, you will be responsible for driving business growth and delivering exceptional customer experiences.

Key Responsibilities

The successful candidate will have the following key responsibilities:

  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Lead and manage a team of staff to achieve operational goals and objectives.
  • Collaborate with internal stakeholders to drive business growth and improve efficiency.
  • Stay up-to-date with industry trends and best practices to continually improve service delivery.