Reception and Administration Coordinator

5 days ago

Fairfield City Council, Australia Cummins Inc. Full time

About the Role:

We are seeking an experienced Receptionist to join our team at Cummins Inc., where you will play a key role in delivering exceptional customer service and supporting administrative tasks.

Key Responsibilities:

  1. Phone and Email Management: Manage phone calls, emails, and other communication channels, ensuring prompt and effective responses.
  2. Front-Desk Operations: Maintain a clean and organised front-desk area, handle visitor registration, and coordinate logistics as needed.
  3. Administrative Support: Provide administrative support with tasks such as data entry, document preparation, and report generation.
  4. Procurement and Logistics: Assist with procurement, inventory management, and logistics coordination, ensuring timely delivery of goods and services.
  5. Event Planning: Assist with event planning, coordination, and execution, including catering, meeting room setup, and audiovisual equipment.
  6. Customer Service: Deliver exceptional customer service, responding to customer inquiries, resolving issues, and escalating complex matters when necessary.
  7. Collaboration and Teamwork: Collaborate with colleagues, stakeholders, and partners to achieve shared goals, foster a positive work environment, and promote teamwork.

Requirements:

  1. Organisation and Time Management: Possess strong organisational skills, ability to multitask, and work effectively under pressure.
  2. Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to interact with diverse groups, including employees, customers, and suppliers.
  3. Technical Skills: Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with the ability to learn new software and systems quickly.
  4. Adaptability and Flexibility: Adaptable, flexible, and able to adjust to changing priorities and deadlines in a fast-paced environment.
  5. Problem-Solving and Analytical Skills: Demonstrated problem-solving and analytical skills, with the ability to think critically and resolve complex issues.
  6. Continuous Learning: Commitment to continuous learning, professional development, and staying up-to-date with industry trends and best practices.

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