Customer Experience Specialist

7 days ago


Campbelltown City Council, Australia Komatsu America Corp. Full time
Job Description

We are seeking a highly skilled Customer Service Representative to join our Minto warehouse and distribution centre (ADC) team. As the sole point of contact for all inbound and outbound communications, you will be responsible for prioritizing, coordinating, and executing requests that arise.

You will serve as the primary liaison between internal and external customers, ensuring timely and effective communication.

This integral role requires strong analytical and interpretive skills, proficiency in Windows-based computers and SAP, and excellent verbal and written communication skills.

You will work closely with ADC staff, team members, and transport providers to ensure seamless execution of daily activities.




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