Customer Experience Coordinator
7 days ago
Kookai Narellan is committed to delivering exceptional customer experiences, and we are seeking a skilled leader to join our team as Store Manager. As our ideal candidate, you will be responsible for leading a team to deliver outstanding customer experiences, while driving high standards within the store.
The Store Manager at KOOKAI Narellan plays a critical role in achieving business objectives, working closely with the head office team to implement strategic plans. We are seeking a leader who is ambitious and passionate about succession planning, with a focus on employee growth and development.
Key responsibilities include:
- Leading a team to deliver exceptional customer experiences
- Managing store administration and operations
- Recruitment and talent management
- Coaching and training employees
- Developing and implementing strategies to drive sales and revenue growth
We are looking for someone with strong leadership and organisational skills, a passion for providing exceptional customer service, and the ability to communicate clearly and empathetically.
In return, we offer:
- Generous quarterly clothing vouchers to build your KOOKAI wardrobe
- Personalised training, including leadership development and retail conferences
- Head office career and work experience opportunities
- Ongoing incentives and referral rewards
- Style nights and social events
We invite motivated and enthusiastic candidates to apply for this exciting opportunity.
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