Senior Operations Support Specialist
3 weeks ago
Key Responsibilities:
- Customer Service Support:
- Provide timely and effective responses to customer inquiries.
- Collaborate with the sales team to manage customer sales orders.
- Register new customers in SAP and maintain their master data.
- Enter manual data for credit notes, debit notes, returns, and sales invoices.
- Send reminders for outstanding payments and ensure timely follow-up.
- Operations Support:
- Arrange transport for delivery orders and communicate with the 3PL warehouse for collections.
- Confirm delivery orders in SAP, generate sales invoices, and follow up on transport confirmations.
- Manage physical returns and coordinate logistics for missing proof of delivery.
- Prepare samples for customers as requested and clear outstanding invoices for samples.
- Maintain data entry of the physical wall dashboard for visibility of containers.
- Generate reports on delivery orders, invoicing checks, and scrap communication.
- Develop and manage an Excel Pricelist Tool for accurate costing and pricing of products.
- Support sales by generating RFQs using the pricelist tool and coordinate pricing updates with suppliers.
Requirements:
- Strong attention to detail and excellent organisational skills.
- Proficiency in SAP and Microsoft Excel; experience with data entry and report generation.
- Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.
- Strong communication skills and a passion for customer service.
- Previous experience in customer support or operations is a plus.
About Us:
Hoban is a leading international agro-food group seeking a dynamic and detail-oriented professional to join their growing back-office team. This role is integral to ensuring seamless operations and exceptional support as the company continues to expand.
Location:
This role is based in Sydney and reports to the Country Manager Australia.
What We Offer:
A dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.
-
Senior Financial Operations Specialist
1 day ago
Summer Hill, Australia Angus and Coote Full timeWe are seeking a highly skilled Senior Financial Operations Specialist to join our team at Angus and Coote. As a key member of our finance department, you will be responsible for driving financial accuracy and efficiency across the business.The ideal candidate will have 3-5 years of experience in Accounts Payable, with a strong understanding of financial...
-
Senior IT Support Specialist
1 month ago
Summer Hill, New South Wales, Australia Prouds Jewellers Full timeJob SummaryThe Prouds Jewellers Group is seeking a highly skilled and experienced Helpdesk Analyst to join our team. As a key member of our IT department, you will be responsible for providing second-level technical support, managing the support and maintenance of our IT infrastructure, and overseeing the administration and management of our IT...
-
Senior Product Sourcing Specialist
2 weeks ago
Summer Hill, Australia Goldmark Full timeAbout UsAs the largest specialty jewellery retail chain in Australia, Prouds The Jewellers, Angus & Coote, and Goldmark are renowned for providing quality, service, value, and style to our customers.We pride ourselves on creating an enjoyable and supportive working culture for our team members.About the RoleJoin our dynamic team as a Senior Product Sourcing...
-
Summer Hill, Australia HOBAN Recruitment Full timeCustomer Service and Operations SupportThis role is integral to ensuring seamless operations and exceptional support for our client, a leading international agro-food group.Key Responsibilities:Respond to customer inquiries and manage customer sales orders in collaboration with the sales team.Create, extend, and maintain customer master data in SAP,...
-
Senior Operations Specialist
3 weeks ago
Cannon Hill, Queensland, Australia Australian Country Choice Full time**About the Role**We are seeking a highly motivated and experienced Senior Operations Specialist to join our team at Australian Country Choice.As a Senior Operations Specialist, you will be responsible for leading small teams of employees and monitoring work standards to ensure that all customer requirements are met.You will also be driving a culture of...
-
Senior Helpdesk Analyst
3 weeks ago
Summer Hill, Australia Prouds Jewellers Full timeJob Title: Senior Helpdesk AnalystAs a Senior Helpdesk Analyst at Prouds Jewellers, you will be responsible for managing the support, maintenance, and improvement of all infrastructure systems across the business. This includes second-level technical support for technical issues or queries, facilitating the support and maintenance of the IT infrastructure,...
-
Customer & Operations Support Coordinator
1 month ago
Summer Hill, Australia Hoban Full timeOur client, a leading international agro-food group, is seeking a dynamic and detail-oriented Customer & Operations Support Coordinator to join their growing back-office team. This role is integral to ensuring seamless operations and exceptional support as the company continues to expand.You will: Customer Service Support:Respond to customer inquiries and...
-
Customer Support Specialist
1 month ago
Summer Hill, Australia Hoban Full timeCustomer & Operations Support CoordinatorWe are seeking a detail-oriented and dynamic professional to join our back-office team as a Customer & Operations Support Coordinator. This role is integral to ensuring seamless operations and exceptional support as our company continues to expand.Key Responsibilities:Customer Service Support:Respond to customer...
-
Customer Support Specialist
4 weeks ago
Summer Hill, Australia HOBAN Recruitment Full timeCustomer & Operations Support CoordinatorWe are seeking a detail-oriented and dynamic Customer & Operations Support Coordinator to join our growing back-office team. This role is integral to ensuring seamless operations and exceptional support as the company continues to expand.Key Responsibilities:Customer Service Support:Respond to customer inquiries and...
-
Facilities Operations Manager
4 weeks ago
Summer Hill, Australia Prouds Jewellers Full timeAbout the RoleWe are seeking a highly skilled and organised Facilities Coordinator to join our team at Prouds The Jewellers. As the primary point of contact for facility-related inquiries, you will be responsible for ensuring effective communication with all stakeholders.Key ResponsibilitiesSupport store teams with scheduling essential repairs and routine...
-
Facilities Operations Specialist
4 days ago
Summer Hill, Australia Goldmark Full timeAbout the RoleWe are seeking a highly skilled and experienced Facilities Coordinator to join our team at Goldmark. As a key member of our facilities management team, you will play a critical role in ensuring the safety, maintenance, and overall operational efficiency of our stores and support office.Key ResponsibilitiesManage and coordinate all aspects of...
-
Group Senior Helpdesk Analyst
6 months ago
Summer Hill, Australia Prouds Jewellers Full timeGroup Senior Helpdesk AnalystSummer Hill NSW 2130, Australia Req #1212 Friday, 14 January 2022 The JPL Group incorporates Prouds the Jewellers, Angus & Coote and Goldmark stores throughout Australia with over 470 stores and 5,000 team members nationwide. As Australia's largest family owned jewellery retailer, we...
-
Technical Support Specialist
6 days ago
Summer Hill, Australia Prouds Jewellers Full timeAn exciting opportunity has arisen for an experienced Helpdesk Analyst to join Prouds Jewellers, Australia's largest family-owned jewellery retailer. Reporting to the Group Service Delivery Manager, you will be responsible for managing the support, maintenance, and improvement of all infrastructure systems across the business.Key Responsibilities:Provide...
-
Facilities Operations Specialist
3 weeks ago
Summer Hill, Australia Prouds Jewellers Full timeAbout the Role: We are seeking an experienced and highly capable Facilities Coordinator to join our team at Prouds The Jewellers. This is a newly created role that requires someone with a deep understanding of retail environments and the ability to maintain facilities in a fast-paced environment. The successful candidate will be responsible for ensuring our...
-
Facilities Operations Specialist
7 days ago
Summer Hill, Australia Prouds Jewellers Full timeAbout the RoleWe are seeking a highly skilled and organized Facilities Coordinator to join our team.This is a fantastic opportunity for someone who has a deep understanding of retail environments and what it takes to keep a company's facilities in top condition.The ideal candidate will have experience in retail or hospitality, with strong multitasking skills...
-
Luxury Product Specialist
8 hours ago
Summer Hill, Australia Goldmark Full timeAbout GoldmarkWe are the largest specialty jewellery retail chain in Australia, including iconic brands - Prouds The Jewellers, Angus & Coote and Goldmark. With over 460 privately owned and operated stores employing some 4,000 team members nationwide, we are recognised for providing quality, service, value and style.Job Summary:We are seeking a highly...
-
Human Resources Business Partner
2 weeks ago
Summer Hill, Australia Goldmark Full timeThe Goldmark Group is Australia's largest specialty jewellery retail chain, comprising iconic brands Prouds The Jewellers, Angus & Coote and Goldmark. With 460 privately owned stores across the country employing over 4,000 team members nationwide.About the RoleWe are seeking an experienced HR professional to join our Summer Hill based team as a Human...
-
Merchandising Specialist
4 days ago
Summer Hill, Australia CROSSMARK Australia Full timeAbout the RoleWe are seeking a skilled Merchandising Specialist to join our team in Summer Hill/Birrong, NSW. As a key member of our field sales and marketing business, you will play a vital role in driving sales performance and building relationships with stores.Job DescriptionIn this dynamic position, you will work closely with our Brand Representative to...
-
Mental Health Support Specialist
5 days ago
Summer Hill, Australia Anglicare Full timeAbout UsAnglicare Sydney is a renowned community-based non-profit organisation in Australia, dedicated to providing care and services to individuals in need.We aim to attract skilled professionals who share our vision of enriching lives and strengthening communities through their work with us.With over 160 years of experience, Anglicare has been serving...
-
Employee Relations Specialist
5 days ago
Summer Hill, Australia Goldmark Full timeAbout the RoleWe are seeking an experienced Employee Relations Specialist to join our dynamic HR team at Goldmark, Australia's largest specialty jewellery retailer.As an Employee Relations Specialist, you will play a key part in managing the employee life cycle from recruitment through to termination, ensuring compliance with relevant legislation and company...