Lead Product Insights Analyst
1 week ago
Position Overview: As a Senior Product Insights Analyst at Xero, your primary focus will be on delivering high-quality data analysis and actionable insights that facilitate rapid decision-making and contribute to the strategic development of our products. You will adeptly formulate questions to address, pinpoint essential data points, and utilize analytical techniques to generate insights that convey a clear and concise narrative, aiding internal stakeholders in problem-solving.
Key Responsibilities:
- Serve as a trusted advisor to product teams, assisting them in identifying crucial business inquiries and determining data-driven solutions.
- Define challenges and outline solutions, considering the business context and the overarching strategic goals of the product and organization.
- Lead initiatives that span various portfolios, identifying strategic opportunities that align with Xero's priorities.
- Collaborate proactively on cross-portfolio efforts that advance business objectives and influence the prioritization of strategic initiatives.
- Comprehend the data flow from product to analysis, ensuring data accessibility and relevance. Identify and address any data gaps proactively.
- Provide leadership in developing metrics and data models, producing insights that enhance understanding of customers and products, thereby improving decision-making.
- Contribute to the analytical tools library by creating tools and processes that other analysts can leverage to enhance their work.
- Utilize both specialized and general knowledge to extract insights from data, applying advanced statistical techniques as necessary.
- Act as an expert in advanced analytical techniques, such as A/B testing best practices, and mentor other analysts in deriving insights from data.
Required Skills and Qualifications:
- Proficient in SQL with practical experience in R or Python.
- Strong foundation in statistical principles, with experience applying statistical methods to achieve business objectives (e.g., predictive analytics, A/B testing, clustering).
- Able to contribute to innovation and problem-solving independently.
- Demonstrates a capacity for self-directed learning of new skills and technologies.
- Passionate about knowledge sharing, mentoring, and coaching fellow analysts.
- Experience in delivering analytics through visualizations and interactive dashboards.
- Familiarity with contemporary business intelligence tools.
- Experience with Google Analytics, Firebase, BigQuery, or Mixpanel is advantageous.
Interpersonal Skills:
- Positively influences team culture and actively works to upskill others in areas of expertise.
- Exhibits ownership in stakeholder interactions and builds strong relationships within the organization.
- Effectively manages context switching and prioritization in collaboration with others.
- Confidently establishes relationships with stakeholders at all organizational levels, fostering collaboration opportunities.
- We value logical thinkers who can deconstruct problems, regardless of formal educational background, though experience in statistics, mathematics, or computer science is beneficial.
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Lead Product Insights Analyst
1 week ago
Sydney, New South Wales, Australia Xero Full timePosition Overview: As a Senior Product Insights Analyst at Xero, your primary focus will be on delivering exceptional data analysis and insights that facilitate swift decision-making and contribute to the strategic design of our products. You will be adept at formulating the right questions, pinpointing essential data points, and utilizing analytical...
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Lead Product Insights Analyst
1 week ago
Sydney, New South Wales, Australia Xero Full timePosition Overview: As a Senior Product Insights Analyst at Xero, you will play a pivotal role in delivering high-quality data analysis and insights that facilitate swift decision-making and contribute to the strategic design of our products. Your expertise will enable you to formulate key questions, pinpoint essential data points, and utilize analytical...
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Lead Product Insights Analyst
1 week ago
Sydney, New South Wales, Australia Xero Full timePosition Overview: As a Senior Product Insights Analyst at Xero, your primary focus will be on delivering exceptional data analysis and insights that facilitate swift decision-making and contribute to the strategic development of our products. You will be adept at formulating key questions, pinpointing essential data points, and employing analytical...
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Lead Product Insights Analyst
1 week ago
Sydney, New South Wales, Australia Xero Full timePosition Overview: As a Senior Product Insights Analyst at Xero, you will play a pivotal role in providing high-quality data analysis and insights that facilitate swift decision-making and contribute to the strategic design of our products. Your expertise will allow you to articulate the essential questions to explore, pinpoint critical data points, and...
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