
Quality and Compliance Specialist
1 day ago
About the Position:
We are seeking an accomplished Practice and Quality Leader to join our team in Central Queensland. This role will involve leading practice delivery, enhancing case management expertise, ensuring practices align with contracts, accreditation, and continuous improvement.
- Establish and maintain effective working relationships with stakeholders to ensure collaborative service delivery.
- Work closely with staff to develop a thorough understanding of young people's needs based on trauma, grief, loss, attachment, and child development.
- Contribute to improving interventions tailored to meet young people's needs, grounded in a therapeutic framework.
- Support the development of a positive team environment to promote excellent communication among team members.
- Diploma qualifications in Social Services or equivalent.
- Knowledge and experience with Quality Assurance systems including Human Service Quality Framework.
- Experience in advising, coaching, and mentoring staff on practice and compliance issues.
We offer diverse career paths that enable staff mobility and growth. Our organization provides interdependent and inter-related career opportunities from various disciplines, including leadership, community services, child protection, housing, and support services.
- A genuine desire to make a difference in the lives of Central Queenslanders.
- The ability to build and maintain professional relationships with various stakeholders.
- Capacity to identify and implement effective solutions.
- Demonstrated experience working within high-performance frameworks where you are accountable for KPIs on program delivery and outcomes.
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