Cloud Systems Support Specialist

4 days ago

Sydney, New South Wales, Australia beBeeData Full time $80,000 - $110,000
Job Overview

We're looking for a highly skilled professional to take on the role of Cloud Systems Support Specialist.

In this position, you'll be responsible for monitoring system performance, responding to issues, and supporting day-to-day operations in a cloud-based environment.

You'll work closely with cross-functional teams to ensure systems meet business needs and deliver positive user experiences.

This is an entry-level full-time position within our IT department, offering opportunities for career growth and professional development.

  • Main Responsibilities:
  • Monitor system performance, respond to issues, and support day-to-day operations in a cloud-based environment.
  • Identify and resolve problems quickly; suggest improvements to reduce the likelihood of future issues.
  • Collaborate with teams to ensure systems align with business goals and deliver great outcomes.
Key Skills and Qualifications:
  • Hands-on experience in technical support, business analysis, and issue-driven project management with the ability to navigate complex challenges.
  • Strong data focus (qualitative and quantitative) and ability to transform insights into actions.
  • Excellent communication skills; ability to bridge engineering, data, design, and operations to drive success.
  • Familiarity with JIRA and ServiceNow to streamline workflows and collaboration.

This role requires a strong foundation in data analysis and technical support, as well as excellent communication and teamwork skills.

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