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Cloud System Specialist

3 weeks ago

Sydney, New South Wales, Australia beBeeTroubleshooter Full time $123,219 - $157,159
Job Overview

This role focuses on ensuring the optimal performance and stability of Cloud Systems and Network platforms from a server-side perspective.


Main Responsibilities
  • Troubleshoot issues with Cloud Systems and Network platforms.
  • Validate and test all products and platforms.
  • Perform routine health checks beyond automated monitoring.
  • Respond to alarms, alerts, or abnormal behaviors detected through proactive monitoring.
  • Maintain technical resources.
  • Collaborate with internal and external teams to assist in escalated troubleshooting.
  • Interface with internal product teams to keep current on new and planned product additions or updates.

Requirements
  • Bachelor's degree in Computer Science or equivalent work experience.
  • 5+ years experience in a technical or support role within telecommunications, data networks, or application server environments.
  • Understanding of network topologies, Windows server-client environments, and telecom environments with a focus on SIP.
  • Understanding of packet analysis and packet capture utilities.
  • Confident and goal-oriented individual with ability to set and meet short-term objectives.
  • Experience creating, utilizing, and maintaining technical documentation.

Fulfilling Career Opportunities

This is an exciting opportunity for individuals who are passionate about delivering exceptional technical solutions and collaborative results.


We Offer

A supportive work environment that fosters growth and development.