Koori Community Liaison Specialist

3 days ago

Melbourne, Victoria, Australia beBeeCulturally Full time

**Job Title:** Koori Support Officer

About the Role

We are seeking a dedicated and compassionate individual to provide support services to members of the Victorian Koori community who are accessing the Victorian Civil and Administrative Tribunal (VCAT). As a Koori Support Officer, you will play a vital role in ensuring that these individuals receive the assistance they need to navigate the complex cultural issues that arise when accessing civil justice.

The successful candidate will be responsible for providing referrals to relevant services, offering support options to help Koori people attend VCAT hearings and achieve positive outcomes. You will work collaboratively with the Koori community to educate them on their civil justice options and provide in-person support and information at designated VCAT venues. This role offers the opportunity to make a meaningful difference in the lives of our clients and contribute to delivering progressive changes that increase culturally safe spaces and options for Koori people within the VCAT system.

About You

To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to build trust and rapport with the Koori community. You will have experience working with Aboriginal and Torres Strait Islander peoples, preferably in a similar support or advocacy role. A high level of cultural awareness and understanding is essential, as well as the ability to navigate complex cultural issues and sensitivities.

You will be a caring and empathetic person who is passionate about supporting others and making a positive impact in your community. If you are a team player with a strong work ethic and a commitment to delivering exceptional service, we encourage you to apply for this rewarding opportunity.

This role involves working one day per week in a VCAT venue location, with the option to work from home for two days each week. We offer a supportive and inclusive work environment, with opportunities for professional development and growth.

Key Responsibilities
  • Provide referrals to relevant services to support Koori people accessing VCAT
  • Offer support options to help Koori people attend VCAT hearings and achieve positive outcomes
  • Work collaboratively with the Koori community to educate them on their civil justice options
  • Provide in-person support and information at designated VCAT venues
Selection Criteria

The selection criteria for this role include:

  • Demonstrated experience working with Aboriginal and Torres Strait Islander peoples
  • Excellent communication and interpersonal skills
  • Cultural awareness and understanding
  • Ability to navigate complex cultural issues and sensitivities
How to Apply

To apply for this role, please submit your resume and a short covering letter outlining your experience and qualifications. For further information on the position, please see the attached position description.

**Other Information:**
Court Services Victoria (CSV) is an equal opportunities employer committed to diversity and inclusion. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and those from culturally diverse backgrounds.

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