Regional Operations Manager

3 weeks ago

Sydney, New South Wales, Australia Indie campers Full time
About Indie Campers

We are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive array of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.

Our challenges are exciting and demanding, requiring top talent and motivation to be successfully pursued. We are growing our team and seeking individuals interested in pursuing this dream with us and joining an ever-developing journey.

The Role

As a Regional Operations Manager - Fleet Optimization, you will focus on executing regional processes and managing local depots and their respective teams. You will drive operational results on availability, customer satisfaction, and operational efficiency in your region.

You will have ownership of end-to-end processes supporting the achievement of these objectives, spanning real estate expansion projects, fleet management, day-to-day property management, guaranteeing health and safety norms, and procuring partners that complement our resources.

You will report directly to the Regional Operations Director, playing an essential role in the execution of our operations. You will coordinate actions with team members and local operations, with direct impact on results.

Key Responsibilities
  • Understand, adapt, and contribute to the evolution of local operational procedures designed by central teams, ensuring applicability to your region.
  • Maximize operational efficiency and fleet availability through vehicle in-fleeting, intervention management, and de-fleeting procedures.
  • Guarantee proper stock management and ensure your region is stocked with necessary inventory and spare parts to maintain operations, including procurement and purchasing when required.
  • Act as the regional point of contact for all local partners and suppliers (workshops, logistics companies, real estate, laundry, cleaning services, gas suppliers) to ensure daily operations meet defined quality and throughput standards.
  • Coordinate and lead the development and negotiation of supplier relationships, including those related to fleet maintenance, real estate, and other operational services.
  • Contribute to the expansion of the business through fleet network development, real estate procurement, and partnership negotiations to expand the regional supplier network.
  • Ensure local operations comply with health, safety, and regulatory standards, creating physical spaces that enable operational excellence.
  • Play a major role in controlling vehicle operating costs, inventory efficiency, and overall cost management within your region.
  • Support regional growth and expansion projects, contributing insights and leadership to ensure smooth execution.
Requirements
  • Education & Background: Degree in Engineering, Mechanical Education, Business Management, or a similar field. Experience in fleet management, logistics, procurement, supplier management, or a related field is highly valued.
  • Action-Oriented: You take initiative to address operational needs, solve problems, and ensure the smooth flow of work.
  • Organized & Analytical: Strong ability to analyze data, manage multiple tasks, and prioritize effectively to ensure successful outcomes.
  • Attention to Detail: You follow detailed procedures closely, ensuring accuracy and precision in all tasks.
  • Team Player: Collaborative spirit with the willingness to work closely with team members and local teams to contribute to shared goals.
  • Adaptable & Resilient: Ability to adjust plans to meet evolving demands while following procedures to reach desired results.
  • Strong Communicator: Clear and effective communication skills to coordinate with internal teams, local partners, and external stakeholders.
  • Languages: Fluency in English is mandatory; fluency in Italian or German is highly desirable.
Compensation

$80,000 - $120,000 per year, depending on experience.

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