Regional Operations Coordinator

1 day ago

Sydney, New South Wales, Australia Indie campers Full time

At Indie Campers, we're on a mission to make road trips accessible to everyone. Our customer-centric approach and digital platform have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we've welcomed more than 300,000 travelers from 169 countries. We provide a diverse array of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles for sale.

Our technological focus drives exciting and demanding challenges, requiring top talent and motivation to succeed. We're growing our team and seeking motivated individuals to join us on this journey.

Job Description

As an Operations Specialist with our APAC regional team, you'll be responsible for executing regional processes and managing local depots and their respective teams. Your primary objective will be to drive operational results in terms of fleet availability, customer satisfaction, and operational efficiency.

You will be accountable for executing end-to-end processes that support these objectives, encompassing real estate expansion projects, fleet management, day-to-day property management, ensuring adherence to health and safety norms, and procuring partners that complement our resources.

Key Responsibilities
  • Understand, adapt, and contribute to the evolution of local operational and asset-management-related procedures designed by central teams, ensuring their applicability to your region.
  • Maximize operational efficiency and fleet availability through the execution of vehicle in-fleeting, intervention management, and de-fleeting procedures.
  • Guarantee proper stock management and ensure your region is stocked with necessary inventory and spare parts to maintain operations, including procurement and purchasing when required.
  • Act as the regional point of contact for all local partners and suppliers (workshops, logistics companies, real estate, laundry, cleaning services, gas suppliers) to ensure daily operations meet defined quality and throughput standards.
  • Coordinate and lead the development and negotiation of supplier relationships, including those related to fleet maintenance, real estate, and other operational services.
  • Contribute to the expansion of the business through fleet network development, real estate procurement, and the negotiation of partnerships to expand the regional supplier network.
  • Ensure local operations comply with health, safety, and other regulatory standards, while creating physical spaces that enable operational excellence.
  • Play a major role in controlling vehicle operating costs, inventory efficiency, and overall cost management within your region.
  • Support regional growth and expansion projects, contributing insights and leadership to ensure smooth execution.
Requirements

We're looking for a highly skilled and motivated individual with:

  • A degree in Engineering, Mechanical Education, Business Management, or a similar field. Experience in fleet management, logistics, procurement, supplier management, or a related field is highly valued.
  • The ability to take initiative, address operational needs, solve problems, and ensure the smooth flow of work.
  • Strong analytical skills, with the ability to manage multiple tasks, prioritize effectively, and ensure successful outcomes.
  • Attention to detail, with the ability to follow detailed procedures closely and ensure accuracy and precision in all tasks.
  • Excellent communication skills, with the ability to coordinate with internal teams, local partners, and external stakeholders.
  • Fluency in English is mandatory; fluency in Italian or German is highly desirable.

If you're ready to embark on this exciting journey with Indie Campers, please apply now

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