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Insurance Account Manager

1 month ago

Melbourne, Victoria, Australia Marsh Pty Ltd Full time

At Marsh Pty Ltd, we are seeking an experienced Insurance Account Manager to join our team in Melbourne. This is a hybrid role that requires working at least three days a week in the office.

Your primary responsibility will be managing SME Financial Lines scheme accounts, focusing on providing exceptional customer service to both new and existing clients while developing diverse insurance account management skills.

We expect you to:

  • Exceed client service standards as agreed in service agreements.
  • Take a proactive approach to all aspects of service delivery to clients, identifying and meeting their needs in line with agreed service standards.
  • Support the Team with taking a proactive approach to triaging new business opportunities through the existing client base.
  • Adhere to quality practices, including following all procedures.
  • Work closely with insurer partners to negotiate favourable solutions for clients.

To succeed in this role, you should have:

  • Previous experience within the insurance or financial services industry.
  • A strong ability to work effectively with colleagues, external clients, and broader industry market segments.
  • Excellent communication style able to adapt your approach to various audiences, displaying strong oral and written communication skills.

This is an excellent opportunity to develop your career in a dynamic and supportive environment. You will receive:

  • A competitive salary: $80,000 - $110,000 per annum.
  • The chance to work with a leading global insurance broker and risk advisor.
  • A comprehensive benefits package, including flexible working arrangements.
  • Professional development opportunities to help you achieve your goals.

Please note that applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.