Customer Service Representative

1 day ago


Surry Hills, New South Wales, Australia ED - Group Support Functions Full time

About Us

At ED - Group Support Functions, we're transforming the online drinks retail landscape, and we're looking for talented individuals to drive our growth. Our business is built on a passion for innovation, precision, and ingenuity.

About the Role

We're seeking a highly skilled Customer Service Representative to join our vibrant team. As a Customer Service Representative, you'll be the face of our company, providing exceptional customer experiences and driving sales growth.

Key Responsibilities

  • Provide top-notch customer service via phone, email, and chat
  • Develop in-depth product knowledge to effectively upsell and cross-sell
  • Work collaboratively with the sales team to drive sales growth and achieve targets
  • Stay up-to-date with industry trends and competitor activity
  • Participate in ongoing training and development to enhance skills and knowledge

About You

  • You're a customer service superstar with a passion for delivering exceptional experiences
  • You're a quick learner with a thirst for knowledge and a desire to stay ahead of the curve
  • You're a team player with excellent communication and interpersonal skills
  • You're available to work a minimum of 25 hours per week, across 7 days, including evenings and weekends

What We Offer

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The chance to work with a leading company in the drinks industry

How to Apply

If you're a motivated and customer-focused individual looking for a new challenge, please submit your application. We can't wait to hear from you



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