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Customer Service Representative
2 months ago
Customer Service Role
We're seeking a skilled Customer Service Representative to join our team at ED - Group Support Functions. As a Customer Service Representative, you'll be the face of our company, providing exceptional service to our customers and helping them with their queries.
About the Role
This is a Christmas Casual Position until December 31st 2024, offering flexible casual hours across Mon to Sun 9am - 9pm. You'll work in a hybrid working model, with office-based hours in Surry Hills.
About Us
We're a rapidly transforming online drinks retail business, and we're excited about our future. We're looking for passionate, precise, and ingenious individuals to drive us forward. As a Customer Service Representative, you'll be part of a vibrant team that supports your growth and development.
About the Industry
You'll have the opportunity to learn about the drinks industry, specifically around product knowledge, customer service excellence, digital platforms, and seeing a retail business in action during peak trading periods.
About You
We're looking for someone who is lightning quick and dynamic, proactive, and follows through on what they promise. You'll care deeply about doing the right thing by our customers and your teammates. You'll need to commit to more than 25 hours a week, over a 7-day week, across the hours of 9am to 9pm.
Desired Competencies
We're looking for someone with a high level of written and verbal communication, who is curious by nature, amazing at multitasking, and tech-savvy.
