
Luxury Hotel Experience Manager
1 day ago
The Guest Relations Manager plays a pivotal role in ensuring exceptional guest experiences from check-in to check-out.
- This involves leading the Guest Relations team to deliver personalized service and handling VIP communications and experiences.
- Key responsibilities include resolving issues promptly, collaborating with other departments for seamless service, mentoring team members, managing rosters, monitoring budgets, and identifying upselling opportunities.
The ideal candidate will possess:
- Exceptional communication and interpersonal skills.
- Experience in guest relations within a luxury hotel setting.
- Strong leadership capabilities.
- Effective problem-solving skills.
- Fluency in English and proficiency in hotel systems.
- Flexibility to work varied shifts.
We provide a world-class staff facilities package including:
- Subsidized accommodation with dedicated facilities.
- An exciting staff activities calendar filled with recreational activities.
- Extensive career development opportunities with dedicated onsite trainers.
- Professional development programs.
This is an excellent chance to join our team and contribute to delivering exceptional guest experiences.
Schedule and terms of employment are negotiable. Salary range $87,000 – $92,000 per annum, not inclusive of superannuation.
-
Luxury Guest Experience Leader
7 days ago
Hayman Island, Australia beBeeGuestRelationsManager Full time $87,000 - $92,000Job DescriptionThe Guest Relations Manager role involves leading a team to deliver exceptional, personalized service from check-in to check-out. This includes overseeing VIP guest experiences and handling escalated concerns to ensure seamless communication between departments.Key responsibilities include mentoring team members, managing rosters, monitoring...
-
Luxury Transport Experience Leader
2 weeks ago
Hayman Island, Australia beBeeLeadership Full time $100,000 - $150,000Guest Transport ManagerAs a Guest Transport Manager, you will oversee the transport team to deliver exceptional service to VIP guests and loyalty members.Key responsibilities include resolving guest issues professionally, collaborating across departments, and innovating to exceed guest satisfaction standards.To succeed in this role, you must be able to lead...
-
Luxury Guest Experience Coordinator
19 hours ago
Hayman Island, Australia beBeeCustomerExperienceManager Full time $60,000 - $90,000About Our Guest Transport Position">The position oversees the transport team, ensuring VIP guests and loyalty members experience exceptional, personalized service. The role involves resolving guest issues with professionalism, collaborating across departments, and continuously innovating to exceed guest satisfaction standards.">Key Responsibilities">Lead and...
-
Luxury Resort Ambassador
1 week ago
Hayman Island, Australia beBeeGuestRelations Full time $87,000 - $92,000Job Title: Guest Relations ManagerAbout the Role:The Guest Relations Manager is a senior position that oversees the Guest Relations function at our luxury resort. This involves delivering exceptional service and personalized experiences for each guest, with a focus on VIP and loyalty program guests.Key Responsibilities:Leading the Guest Relations team to...
-
Luxury Hotel Services Director
6 days ago
Hayman Island, Australia beBeehospitality Full time $80,000 - $90,000Job DescriptionWe are seeking an experienced Hotel Services Manager to oversee the daily operations of our hotel's stewarding department.The ideal candidate will have a proven track record in managing high-performing teams and ensuring exceptional guest experiences.
-
Luxury Guest Service Manager
2 days ago
Hayman Island, Australia beBeeCoordinatormanagement Full time $80,000 - $100,000Job Title: Guest Transport CoordinatorYour Key ResponsibilitiesManage guest arrivals and departures in a timely and accurate manner to ensure seamless operations.Communicate effectively with guests, colleagues, and external travel partners through proactive issue resolution and exceptional guest experiences.Work collaboratively in a fast-paced environment to...
-
Hotel Experience Manager
1 week ago
Hayman Island, Australia beBeeLeadership Full time $110,000 - $135,000Residential experience professionals are sought after to oversee daily operations and drive initiatives that attract and engage talent. This role involves creating, transforming, and redefining a contemporary residential offering for colleagues, focusing on social, environmental, health, and wellness components.About the RoleAs a key member of our team, you...
-
Luxury Concierge Leader
7 days ago
Hayman Island, Australia beBeeHospitality Full time $90,000 - $123,000About the Position:As a Concierge professional, you will be responsible for crafting unforgettable guest experiences.Your Key Responsibilities:Coordinate every detail of our VIP and high-profile guests' stays while empowering your team to deliver warm, personalised service that reflects the exceptional standards of the luxury hospitality industry.Work...
-
Luxury Hotel Ambassador
3 days ago
Hayman Island, Australia beBeeAttendant Full time $60,700 - $63,888Public Area AttendantAre you passionate about delivering exceptional guest experiences and contributing to a dynamic team?We are seeking an experienced Public Area Attendant to join our hospitality team at our prestigious hotel. As a Public Area Attendant, you will be responsible for ensuring the highest standards of cleanliness and service in public...
-
Luxury Hotel Plumbing Professional Wanted
2 days ago
Hayman Island, Australia beBeePlumbing Full time $90,000 - $150,000Hotel Plumber RoleOverviewThis exciting opportunity is available for a Hotel Plumber to join our team at the InterContinental Hayman Great Barrier Reef. The successful candidate will be responsible for ensuring that all plumbing fixtures and associated infrastructure are well maintained, providing an exceptional experience for our guests.Your Day-to-Day...