Desktop Hardware Specialist

4 days ago

Adelaide, South Australia beBeeSupport Full time $90,000 - $130,000
**Job Title:** Desktop Support EngineerThis role requires an individual who can provide technical assistance and support for desktop computing environments.The successful candidate will have a strong understanding of computer hardware and peripheral troubleshooting, as well as experience with network connectivity.They will be responsible for providing onsite/on-call assistance to end users in a timely and accurate fashion to ensure optimal service delivery.Main Responsibilities:
  • Provide first and second-level support for desktop hardware.
  • Perform regular maintenance and diagnostic tests on desktop systems.
  • Respond to support tickets, service calls, or on-site visits to diagnose and resolve hardware issues.
  • Maintain detailed documentation of issues, troubleshooting steps, and resolutions.
  • Monitor desktop system performance and escalate recurring or complex issues.
Qualifications and Skills:
  • Certificate or diploma in IT, Electronics, or related technical field.
  • 1–3 years of experience supporting desktop hardware in a corporate environment.
  • Excellent problem-solving, communication, and customer service skills.
  • Ability to work independently and manage time effectively.
Preferred Certifications (Not Mandatory):
  • CompTIA A+
  • Vendor-specific training (e.g., Dell, HP, etc.)
About This Job:

We are seeking a highly motivated and organized Desktop Support Engineer to join our team. The ideal candidate will have a strong technical background and excellent communication skills.

This is a full-time position that offers a competitive salary and opportunities for professional growth.

What We Offer:
  • Competitive salary
  • Opportunities for professional growth
  • A dynamic and supportive work environment

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