Desktop Support Specialist

6 hours ago

Adelaide, South Australia beBeeDesktop Full time $90,000 - $130,000

A career in desktop support involves providing technical assistance and troubleshooting for computing equipment. Key responsibilities include hardware maintenance, diagnostic testing, and issue resolution.

Key Responsibilities
  • Perform first and second-level support for desktop systems, including hardware installation, upgrades, and repair.
  • Conduct regular maintenance and diagnostic tests to ensure proper functionality.
  • Respond to service requests and resolve hardware issues promptly and efficiently.
  • Collaborate with vendors or OEMs for repairs, warranties, and part replacements.
Qualifications and Skills
  • Certificate or diploma in IT, Electronics, or a related technical field.
  • 1-3 years of experience supporting desktop hardware in a retail or service environment.
  • Familiarity with computer hardware and peripheral troubleshooting.
  • Strong understanding of network connectivity.
  • Excellent problem-solving, communication, and customer service skills.
Benefits

This role offers the opportunity to develop expertise in desktop support and gain hands-on experience working with complex technology systems. If you possess a strong understanding of computer hardware and are looking for a challenging role that requires problem-solving and analytical skills, this may be the ideal position for you.

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