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Home Care Specialist
2 months ago
We are seeking a highly skilled and enthusiastic healthcare professional to join our business development team at Care Connect. As a Home Care Advisor, you will play a crucial role in expanding our client base by building strong relationships with key referral partners and identifying client care needs and goals.
Key Responsibilities:
- Proactively build strong referral pipelines by leveraging your extensive knowledge of local partners and their potential client base.
- Establish trusting relationships with prospective clients, families, and/or carers to identify client care needs and goals.
- Collaborate with our Care Connect support teams to seamlessly establish effective care services and relationships between clients and our dedicated Care Managers.
- Ensure quality and compliance are maintained, and continuous improvement is at the forefront.
Requirements:
- Relevant qualifications: Nursing, Allied Health, or Social Work, or other relevant qualification.
- Robust knowledge of the primary healthcare sector and hospitals to enable you to build collaborative partnerships.
- Energy, competence, and confidence in productive networking, relationship development, target marketing to specific channel prospects, and advanced selling skills.
- Ability to effectively share your understanding of the home care sector, explaining both financial and non-financial elements simply, clearly, and accurately.
- Experience in care planning with a focus on quality health outcomes.
- Commitment to providing an exceptional customer experience.
- Superior interpersonal skills and an exceptional professional demeanor.
- Caring, ethical, highly motivated professional who treats others with respect and upholds privacy and confidentiality of client information.
- Highly computer literate, including using a CRM, and proven ability to pick up new technologies with ease.
About Care Connect
Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community, including first nations people, people with culturally and linguistically diverse backgrounds, LGBTQI+, mature-aged, and people living with disability.
