Revenue Operations Specialist

1 week ago

Sydney, New South Wales, Australia Sonder Full time
About the Role

This is a Revenue Operations Analyst position at Sonder, a leading company in AU, where you'll play a crucial role in aligning sales and marketing operations throughout the entire sales cycle, driving growth through improved operational efficiency.

Key Responsibilities:

  • Provide data analysis and reporting to identify trends, performance metrics, and revenue growth opportunities across the Sales and Marketing teams.
  • Oversee the management of our Go-to-Market systems, including CRM and other sales and marketing tools, ensuring they are fully integrated and optimised.
  • Provide ongoing training and support to users to maximise their effectiveness.
  • Track and report on key KPIs across sales and marketing to support business operations.
  • Analyse marketing channels (e.g., SEO, paid search, social) to guide sales campaigns and growth strategies.
  • Manage CRM systems, ensuring data accuracy, and drive utilisation of sales/marketing tools.
  • Identify opportunities to improve sales and marketing conversion rates and shorten sales cycles.
  • Lead CRM data maintenance, automation initiatives, and process efficiencies.
  • Conduct market analysis and provide insights to refine Ideal Customer Profiles (ICPs) and buyer personas.

Requirements:

  • Bachelor's degree in Business, Marketing, Data Analytics, Finance, or related fields.
  • Years of experience in sales/marketing operations, business analysis, or data analytics.
  • Proficiency with CRM systems (e.g., Salesforce, HubSpot) and data analysis tools.
  • Strong attention to detail in data analysis and reporting.
  • Highly organised with a proven ability to manage data, processes, and records efficiently.
  • Excellent verbal and written communication skills, with the ability to present insights clearly and collaborate across teams.
  • Adaptable and eager to learn new tools and techniques in dynamic, fast-paced environments.

Why Sonder?

  • Work with a collaborative, vibrant, and passionate team of experienced professionals.
  • Hybrid working environment and modern office facilities.
  • Learning fund and annual contribution.
  • Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder's success.
  • Induction and onboarding designed to make you succeed in your new role.
  • Salary packaging and novated leasing.
  • Wellbeing support to invest in your own wellbeing.
  • Free coffee Tuesdays and catered lunch on Thursdays.
  • Team social fund to connect with your team, plus company-wide social events.
  • Dog-friendly office.
  • Volunteer leave.

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