Recovery Expert

4 days ago

Sydney, New South Wales, Australia beBeeRecovery Full time $64,612 - $95,694

Job Opportunity:

We are seeking a highly skilled recovery professional to join our organization. As a key member of our recoveries team, you will be responsible for identifying third-party information to support achievement of recovery outcomes, preparing loss documents, and proactively contacting customers to ensure timely and effective response to customer needs.

About the Role:

  • Identify relevant data to support recovery objectives
  • Prepare necessary documentation associated with claims
  • Proactively contact customers to ensure prompt and effective response to customer inquiries
  • Accurately process recovery claims, financial transactions, and reconciliation through adherence to established policies and procedures
  • Provide general support to the Recoveries Team

Key Skills and Qualifications:

  • Experience working in a customer-facing role and ability to work independently
  • Strong analytical and problem-solving skills
  • High attention to detail and ability to manage multiple tasks efficiently
  • Demonstrated evidence of technical proficiency with systems, software, databases, reporting tools, and communication platforms
  • Excellent verbal and written communication skills

What We Offer:

  • A supportive work environment that fosters open-mindedness, teamwork, and customer-centricity
  • A sense of belonging in the workplace, where you are valued and encouraged to bring your authentic self to work
  • A commitment to supporting your work-life balance and flexibility in working arrangements
  • Access to extensive learning resources and development programs to support your career growth
  • Initiatives to support your financial well-being through selected discounted insurance products, superannuation matching, salary sacrificing, novated leasing, and referral bonuses
  • The opportunity to participate in our Employee Share Purchase Program

About Us:

We value diversity, equity, and inclusion in the workplace, celebrating the perspectives and talents of people from all backgrounds.

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