IT Team Administration and Operations Manager
1 week ago
About UNSW IT
UNSW IT plays a crucial role in enabling the University's teaching, research, and industry engagement. The team is responsible for delivering efficient support services across administrative domains.
Job Overview
The IT Admin Team Leader will lead and manage administrative services, overseeing workflows within the team to ensure effective delivery of general administration and support services.
Key Responsibilities
- Develop, implement, and maintain systems and procedures to ensure consistency and compliance with relevant policies.
- Manage resources, monitor staff performance, and provide expert advice on administrative services.
- Oversee finance activities, including purchasing, travel booking, credit card reconciliation, expense reimbursements, and payment processing.
- Provide senior administrative support to steering committees and other meetings as required.
- Lead project initiatives, ensuring timely delivery and quality outcomes.
- Align with UNSW's Code of Conduct and Values.
- Ensure health and safety compliance, attending relevant training and adhering to policies.
Requirements
- Relevant tertiary qualification and experience or equivalent competence.
- Excellent time management and organisational skills.
- Demonstrated ability to supervise and guide staff.
- Highly advanced interpersonal, written, and oral communication skills.
- Experience providing customer service and support to clients at all levels.
- Proficient computer literacy with Microsoft Office applications.
- Ability to plan, organise, and coordinate projects and tasks.
- Understanding of UNSW's aims, objectives, and values.
- Knowledge of health & safety responsibilities.
What We Offer
We offer a dynamic work environment, opportunities for career development, 17% Superannuation contributions, leave loading payments, additional days off during the holiday period, discounts and entitlements, and more.
Location
This position is based in Sydney, NSW, offering a unique opportunity to work in higher education and contribute to the success of UNSW IT.
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