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City Parking Policy Lead

2 months ago

Gold Coast, Queensland, Australia City of Gold Coast Full time
About the Role

We are seeking a highly skilled and experienced professional to lead the delivery of specialist services for City Parking regulatory operations. As a key member of the Policy and Standards Business Unit, you will work closely with the Manager Policy and Standards to advise on and operationalise legislation, develop standards and operational policy, and implement process and system changes.

Key Responsibilities
  • Develop and implement compliance and enforcement standards, work instructions, and support materials for City Parking regulatory operations.
  • Engage with regulatory operational teams to identify and implement improvement opportunities and optimise service delivery.
  • Project manage the implementation of new ways of working and deliver initiatives within quality standards and agreed timeframes.
  • Research, analyse, and review operational policy and emerging issues, developing evidence-based options and implementing solutions to support regulatory program delivery.
  • Provide specialist technical advice and interpretation of legislation to support the delivery of City Parking compliance and enforcement services.
Requirements
  • Sound understanding of government operational policy and processes with experience relevant to regulation.
  • Ability to rapidly learn and translate legislative and technical details into easy-to-understand information.
  • Excellent writing skills and ability to produce high-quality work under pressure and meet deadlines.
  • Proven interpersonal communication skills, including the ability to liaise with a range of stakeholders.
  • Ability to work as part of a team, develop, and maintain key relationships and collaboration across multiple stakeholders in the development and monitoring of a diverse range of cross-functional projects.
  • Ability to use analytical and critical thinking to identify scope, organise tasks into a series of actions, and deliver desired outcomes.
  • Bachelor Degree in Business, Project Management, Law, or equivalent knowledge.
  • Driver's Licence Class C Unrestricted.
About Us

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected, and supported. We care about being the most flexible government organisation in Australia and offer a range of benefits to help you create the right balance, including flexible work arrangements, personal and professional development courses, access to fitness facilities, and more.