Student Support Services Lead

3 days ago


Brisbane, Queensland, Australia beBeeManager Full time $98,351 - $145,852
Job Opportunity

An exciting opportunity exists for a highly motivated professional to support the Assistant Director-General and executive team to lead the department's student support functions.

This role includes providing strategic advice to the Assistant Director-General and the executive team on current and emerging priorities to ensure the smooth running of the department, while reinforcing a collaborative working culture for student support. This role provides the opportunity to work closely with and learn from all staff across the department, including senior executives, as well as to positively influence the work culture and operations.

This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.

About The Department

Working for the department means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance.

The Role
  • Prepare and provide high level advice and support to the Assistant Director-General and other senior officers about state-wide implementation of strategic policy initiatives relating to education, including national and government initiatives and policies.
  • Lead a small team to provide quality executive support to the Assistant Director-General; act as point of contact for queries and requests; and design and deliver systems and processes for effective operations.
  • Manage and quality assure the preparation of departmental reports, submissions, responses, briefings and correspondence, as well as responses to the annual cycle of corporate strategic, budgeting and reporting requirements.
  • Apply departmental and public sector policies, procedures and frameworks to enable best outcomes for the work program, and guide others in decision making in line with these frameworks.
  • Develop, maintain and foster effective relationships and liaison within and across the department, with other government departments, and with other key stakeholders and partners in the support of the department's strategic agenda.
About You

We are seeking a Manager with:

  • Strong capability in overseeing business functions and supervising others
  • Advanced ability to prioritise multiple pressing deadlines and enable workflows to be achieved
  • Record of maintaining clear, high standards for departmental products and ability to effectively work with senior executives and teams in upholding these standards
  • The capacity to analyse and resolve complex issues in a sensitive and collaborative manner in keeping with the department's culture
  • A willingness to engage in the content areas of the department to support high quality briefing and decision-making

To succeed in this role, you will need excellent communication, organisation and supervisory skills, be strategically-minded, and have the desire to listen, learn and collaborate across multiple levels of the department to deliver positive outcomes.

How To Apply

Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)

Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role listed in the 'About the Role' section above

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.



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